United Imaging - North America · 1 day ago
Technical Trainer
Houston, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expUnited Imaging is a leading global medical device developer and supplier focused on advanced medical products and digital healthcare solutions. The Technical Trainer will develop and deliver technical service training curriculum across all product lines, ensuring compliance with FDA guidelines while enhancing the skills of biomedical engineers and customer service teams.
Medical Device
Responsibilities
Develop technical training curriculum that aligns to the HQ training program and is compliant with the FDA regulations
Responsible for technical knowledge transfers to field-based Customer Service Engineers
Deliver training on safety, operation, repair and maintenance of our equipment with full understanding of industry practices, company standards and procedures
Develop training course material for new products and procedures
Support the maintenance and deployment of online E-Learning systems
Maintain training systems including but not limited to repairs, upgrades, planned maintenance, and service records
Maintain technical training records that are compliant with FDA regulations, HQ and QM standards
Maintain equipment within the showroom and training center to include FCOs, repairs, and other service tasks as necessary
Qualification
Required
BSEE or equivalent degree / work experience
2+ years' experience in technical course development and instruction, preferably for capital medical equipment or biomedical/clinical engineering services
Field service / technical training experience in high tech medical imaging a plus
Experience with maintaining and using online LMS systems
Must have great organizational and communication skills
Team player that enjoys working with people and committed to providing excellent customer satisfaction
Proficient in Microsoft Office and/or other course development platforms
Customer focused with a passion for solving customer problems
Ability to periodically travel across the US and to China
Benefits
Medical
Dental
Vision
Short- & long-term disability insurance
Employee assistance program
Company paid basic life insurance
401(k) with employer match
Paid time off
Sick leave
(12) paid holidays
Company
United Imaging - North America
At United Imaging, we develop and produce advanced medical products and IT solutions that cover the entire process of medical imaging diagnosis and treatment.
Founded in 2011Houston, Texas, US
10001+ employeesFunding
Current Stage
Late StageLeadership Team
Jeffrey Bundy
CEO UIH Solutions
Company data provided by crunchbase