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Syntricate Technologies · 5 months ago

Lead Salesforce Business Analyst with data analysis

United States

Full-time

Remote

Senior Level, Lead/Staff

5+ years exp

Syntricate Technologies is seeking a Lead Salesforce Business Analyst with expertise in data analysis. The role involves translating business requirements into solutions, leading business process redesign, and ensuring successful project delivery within an Agile framework.

Information TechnologyProject ManagementQuality Assurance

H1B Sponsor Likely

Responsibilities

Translating business requirements into solutions by understanding needs, feasibility and impact

Demonstrates ability to influence business unit leads to meet project objectives

With Agile delivery experience, leading business and functional requirements definition, prioritization/scoping of requirements, perform functional testing on the deliverables

Can use business knowledge of Salesforce products to drive solution architecture and analysis engagement for respective streams of work

Knowledge and Experience of Agentforce is a big plus

Experience with Salesforce Sales and service Cloud, Agentforce certification is preferred

Thorough knowledge of profiles, roles, permission sets, role hierarchy, OWD

Demonstrates track record of major solution architecture contributions in a large enterprise

Leads business process redesign, roadmap planning, and estimations

Ability to conduct UAT training, create UAT test scripts and run E2E UAT and SIT sessions

Strong knowledge in Salesforce Product features and ability to configure and run POC demos with business

Good Problem Solving and analytical skills with good Story telling skills. Gather and write CRM functional requirements stories

Groom and refine the Salesforce product backlog, liaison with stakeholders on the project and own the design

Ensure success and acceptance criteria are defined for each story, review solutions and recommend improvements

Good Understanding of Integrations, Authentication mechanisms and deployment processes

Ability to interact effectively with stakeholders at all levels, internally, through customers and third parties

Designing technical and non-technical solutions to resolve a problem or meet customer need

Understanding solution architecture documents

Understanding different integration methods

Ability to run workshops with concerned stakeholders

Qualification

Salesforce experienceData analysisBusiness analysisAgile methodologySolution architectureUAT trainingIntegrations knowledgeAnalytical skillsProblem solvingStorytelling skills

Required

Minimum 5+ years of Salesforce experience with strong leadership and influence skills