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Prisma Health · 1 day ago

Laboratory Services Manager, Laboratory, Blount, Full-Time, Days

Maryville, TN

Full-time

Onsite

Mid, Senior Level

4+ years exp

Prisma Health is dedicated to transforming healthcare for the benefit of the communities they serve. They are seeking a Laboratory Services Manager who will oversee laboratory operations, ensuring compliance with regulations, managing personnel, and maintaining quality control while providing accurate patient results.

Health CareHospitalMedical

Responsibilities

Oversees processes to maintain Quality Control (QC), Quality Monitors, proficiency testing, Analytical Measurement Range (AMR), equipment comparisons, scheduled and unscheduled maintenance of equipment as applicable. Reviews result and maintains documentation. Investigates and resolves technical problems that may lead to patient result issues. Abides by federal, state, and accrediting agency regulatory requirements affecting area. Manages vendor recalls or other corrective actions. Prepares written documentation and maintains department records, reports, and files

Responsible for oversight of laboratory operation and personnel performing testing and reporting testing results

Responsible for training and competency assessment of team members as required by accrediting agency. Promotes individual professional growth and development by meeting requirements for mandatory and non-mandatory continuing education annually

Evaluates qualifications of potential employees; interviews and recommends for hire. Supervises and schedules team members. Is responsible for time and attendance records for team members. Initiates progressive disciplinary action, as needed, in collaboration with established chain of command. Conducts performance appraisals of team members

Complies with Policies and Procedures of Prisma Health. Implements new procedures, products, techniques, methodologies for area assigned. Evaluates new equipment and reagents for technical performance. Supports Prisma Health system and customer service and quality initiatives in a positive and productive manner. Supports Laboratory Guidelines and Procedures. Writes and updates procedure manuals in accordance with established document control procedures in a timely manner. Validates Laboratory Information System and other systems reporting as needed

Supports Prisma Health system and campus financial strategies in a positive and productive manner. Manages inventory, supplies and reagents. Manages departmental finances and forecast including processes to monitor operational and capital costs. Monitors financial variances in section or laboratory. Manages the purchase/requisition of laboratory supplies and equipment with Medical Director involvement

Recognizes customer satisfaction issues and responds/escalates appropriately. Effectively coordinates and is responsible for and implements special projects and or tasks assigned. Attends meetings and participates on committees. May serve as Administrator on call for facility

Responds to and implements change. Consults with medical staff and other health care providers on matters relating to laboratory services. Maintains open communication with other leaders, pathologists, and fellow team members. Uses positive and professional interpersonal skills to educate and support laboratory customers

Manages the environment of care by developing, implementing and monitoring processes to reduce and control environmental hazards and risks, preventing accidents and injuries and maintaining safe conditions for team members patients, staff and visitors. Maintains a safe and clean working environment and responds immediately to safety violations

Performs other duties as assigned

Qualification

Laboratory ManagementQuality ControlClinical Laboratory ExperienceMT (ASCP) CertificationFinancial ManagementComputer SkillsOrganizational SkillsInterpersonal SkillsCommunication Skills

Required

Bachelor's degree in Chemical, Physical/Biological/Clinical laboratory science, or Medical Technology from an accredited institution or degree that meets ASCP or AMT certification requirements

Four (4) years clinical laboratory setting

MT (ASCP) or MLS (ASCP)cm or Categorical (ASCP) or Categorical (ASCP)cm or MT (AMT)

State Laboratory Supervisor license or be license eligible (Required for team members working in Tennessee)

Organizational skills. Ability to prioritize tasks

Interpersonal skills

Communication skills

Financial/mathematical skills

Knowledge of office equipment

Computer skills (spreadsheets, data entry)

Calculator skills

Proficient in knowledge of all testing procedures in section or lab supervised

Knowledge and skills to perform laboratory testing on patients of all ages