Bullfrog Spas · 2 weeks ago
Factory Store Manager - Billings
Billings, MT
Full-time
Onsite
Mid, Senior Level
$80K/yr - $120K/yrBullfrog Spas is committed to creating peaceful lives for its customers and team members through innovative products and services. The Factory Store Manager at the Billings, MT location will lead the retail sales team, manage store operations, and ensure exceptional customer service while fostering a culture of continuous improvement.
Consumer GoodsElectronicsManufacturingRetail
Responsibilities
Set sales goals, compare performance to goals, and adjust goals as needed
Run special events in-store as well as arrange and plan off-site events for additional sales opportunity
Assess current team processes and procedures, identify opportunities for improvement, and implement them
Undertake customer service, sales activities and any floor activities as required to ensure service standards are always met and sales opportunities maximized
Always keep an awareness for security issues and safety of personnel
Conduct team huddles to keep your team aware of any changes or anything new
Ensure banking is up to date and all cash requirements are met
Develop individual quotas and assign leads for team members
Provide detailed and accurate sales forecasts
Coach, mentor, and provide feedback to team members
Foster a competitive yet collaborative team environment
Assess individual performance through observation and measurement, and suggest corrective actions as needed
Recruit, hire, and train sales team
Upkeep, maintenance and presentation of store
Qualification
Required
Demonstrates professional manner, as well as high level of interpersonal skills to handle time-sensitive, confidential and stressful situations in a fast-paced environment. Continually demonstrate poise, tact positive attitude, and diplomacy
Excellent customer service skills, written and verbal communications, planning and organizational skills
Makes effective decisions with minimal supervision and information
Expert problem-solver, solution and team-oriented and works collaboratively to achieve team goals
Takes initiative and pursues opportunities for improving efficiency. Quick learner who can develop skills rapidly
Strong multi-tasking skills. Complete several concurrent tasks
Manages time effectively, exercises good judgment in setting priorities to complete tasks to meet deadlines with strong attention to detail and ability to balance and maintain workload
Ability to anticipate the needs of the store
Ability to balance and maintain workload
Advanced skills in Microsoft Word, Excel, and Outlook required
Desire to learn, develop and enhance skills for future growth opportunities
High School Diploma required
Preferred
PowerPoint is preferred
College Education a plus
Company
Bullfrog Spas
Bullfrog International is a consumer goods company manufacturing hot tubs.
Founded in 1997
501-1000 employees
Funding
Current Stage
Late StageRecent News
2025-10-21
The Business Journals
2024-02-19
Company data provided by crunchbase