Albertsons Companies · 2 weeks ago
Assistant Home Shopping Manager
1413 W Chapman Drive, SANGER, TX, 76266, US
Full-time
Onsite
Mid LevelAlbertsons Companies is a leading retail organization, and they are seeking an Assistant Home Shopping Manager. The role involves managing day-to-day E-Commerce operations, ensuring quality control, and collaborating with store personnel to optimize product availability and customer satisfaction.
Food and BeverageFood DeliveryMeat and PoultryRetail
Responsibilities
Manage day-to-day E-Commerce operations and picker performance. Ensuring quality produce and in code product are selected. Ensure customer orders are accurately picked and staged for delivery ontime. Audit order completion and accuracy. Responsible for achieving a minimum of 90 picks per hour and managing staff to achieve results
Partner with store personnel including Store Director, department heads and receiver, vendors and Operations Managers to ensure product availability. Manage the re-shop process to minimize out of stocks and substitutions. Manage future item demand. Responsible for participation and attendance at Store Director, department manager weekly meetings. Responsible for 97% in stock shopping fulfillment. Responsible for achieving less than 3% out of stocks. Responsible for eliminating missing items to 0%. Partner with drivers and observe shoppers to ensure best practices are being followed
Partner with the Store Director and Operations Manager to interview, hire, train, coach, mentor and manage direct reports
Schedule shoppers to achieve efficiency and performance expectations
Proactively manage customer contact in both responding to customer calls and reaching out to customers as needed. Process customer refunds on a timely basis
Manage E-Commerce assets, equipment and undelivered product
Manage eCommerce business by using current computer applications to manage orders, communicate business directives and reporting
Perform services for drive up customers and delivery agents partnered with eCommerce
Qualification
Required
Manage day-to-day E-Commerce operations and picker performance
Ensuring quality produce and in code product are selected
Ensure customer orders are accurately picked and staged for delivery on time
Audit order completion and accuracy
Responsible for achieving a minimum of 90 picks per hour and managing staff to achieve results
Partner with store personnel including Store Director, department heads and receiver, vendors and Operations Managers to ensure product availability
Manage the re-shop process to minimize out of stocks and substitutions
Manage future item demand
Responsible for participation and attendance at Store Director, department manager weekly meetings
Responsible for 97% in stock shopping fulfillment
Responsible for achieving less than 3% out of stocks
Responsible for eliminating missing items to 0%
Partner with drivers and observe shoppers to ensure best practices are being followed
Partner with the Store Director and Operations Manager to interview, hire, train, coach, mentor and manage direct reports
Schedule shoppers to achieve efficiency and performance expectations
Proactively manage customer contact in both responding to customer calls and reaching out to customers as needed
Process customer refunds on a timely basis
Manage E-Commerce assets, equipment and undelivered product
Manage eCommerce business by using current computer applications to manage orders, communicate business directives and reporting
Perform services for drive up customers and delivery agents partnered with eCommerce
Benefits
Medical
Dental
Vision
Disability
Life insurance
Sick pay
PTO/Vacation pay
Paid holidays
Bereavement pay
Retirement benefits (pension and/or 401(k) eligibility)
Quarterly bonus
Company
Albertsons Companies
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.
Founded in 1939
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25BKey Investors
Apollo
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
2020-06-25IPO
Leadership Team
Susan Morris
Chief Executive Officer
Sharon McCollam
President & Chief Financial Officer
Recent News
2026-01-16
Retail Insight Network
2026-01-09
2026-01-08
Company data provided by crunchbase