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The Joint Chiropractic · 2 days ago

Franchise Business Consultant - Midwest Region

USA

Full-time

Hybrid

Mid Level

$100K/yr - $110K/yr

3+ years exp

The Joint Chiropractic is a leading provider of chiropractic care in the United States, known for its innovative retail healthcare model. They are seeking a Franchise Business Consultant to support franchise clinics in operational excellence, growth, and patient experience through hands-on coaching and business insights.

FitnessHealth CarePersonal HealthWellness

Responsibilities

Serve as a well-rounded business partner to franchise owners, offering support across operations, finance, staffing, marketing, and patient experience - focusing on driving results, not just reviewing performance

Coach franchisees on staffing strategies, onboarding processes, and team development to build strong, service-oriented clinic teams

Provide guidance and tools to help clinics measure, understand, and enhance the patient experience

Review Profit & Loss statements with franchisees and offer data-informed recommendations and action plans to strengthen financial performance

Support site selection and new clinic development, including guidance on market strategy, timelines, and execution of license agreements

Collaborate with franchisees to increase active membership and implement growth strategies through effective local marketing and patient retention efforts

Encourage and support participation in local marketing Co-ops to enhance regional brand presence and drive patient traffic

Analyze clinic performance trends and KPIs to identify opportunities and coach toward continuous improvement

Help maintain proper staffing levels to support consistent clinic hours and maximize patient access

Partner with new franchisees to successfully launch clinics and achieve operational and financial targets within their first year

Encourage growth and expansion among top-performing franchisees while providing direct, constructive coaching to address underperformance as needed

Build strong relationships with franchisees through regular communication, trust-based support, and a partnership-focused mindset

Promote active participation in system-wide meetings, training, and brand initiatives to foster alignment and ongoing development

Qualification

Multi-unit operations experienceCoachingInfluencingP&L analysisBachelor’s degreeReal estate/site selectionInterpersonal skillsCommunication skillsSelf-motivatedOrganizational skills

Required

3+ years of multi-unit operations experience, preferably within franchising, retail, health, or wellness industries

Demonstrated ability to coach and influence business owners or managers across a wide range of operational areas

Strong generalist skill set - able to support staffing, training, marketing, financial planning, and patient experience with confidence and credibility

Experience analyzing P&Ls and creating actionable plans for performance improvement

Understanding of real estate/site selection processes and the timelines associated with opening new clinics, including license agreement execution

Strong interpersonal and communication skills with the ability to build effective partnerships

Self-motivated, highly organized, and able to manage multiple priorities in a field-based environment