EDI Staffing, an EDI Specialists Company ยท 2 months ago
IT Manager Warehouse Systems
EDI Staffing is seeking an experienced IT Manager for Warehouse IT Systems to oversee and support IT infrastructure and operations within a high-volume distribution center. The role involves managing day-to-day IT operations, ensuring reliable performance of warehouse technologies, and collaborating with operations teams for system enhancements.
ConsultingHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Lead and manage day-to-day IT operations for warehouse systems and infrastructure
Provide application and help-desk support across a wide range of software and business systems
Administer servers, desktops, printers, wireless devices, phones, and related hardware/software systems
Collaborate with operations teams to identify system enhancement opportunities
Monitor system performance metrics and use data to drive optimization
Oversee updates, configuration, and maintenance of warehouse technologies
Troubleshoot technical issues and escalate to vendors when necessary
Ensure uptime and reliability of all critical warehouse IT systems
Maintain compliance with IT security, cybersecurity, and data governance protocols
Lead or support WMS-related projects, system upgrades, and rollouts
Perform system monitoring, log analysis, and verify backup processes
Research and recommend new technologies and infrastructure improvements
Evaluate and maintain data security measures; respond to and investigate security incidents
Analyze business processes and assist with developing/improving SOPs
Perform other duties as assigned by Administration
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field
8+ years of IT systems management experience in a distribution or warehouse environment
Hands-on experience with warehouse automation and robotics
Proven ability to work collaboratively with operations and cross-functional teams
Strong communication, leadership, and vendor management capabilities
Metrics-driven with solid analytical and decision-making skills
Strong knowledge of enterprise IT systems and infrastructure
Proficient with Active Directory, Group Policy, DNS, DHCP
Skilled in VMware platforms and virtual infrastructure management
Zebra printers, wireless scanners and barcode scanner support experience
Solid experience in supporting WMS, WES, and MHS is required
Advanced knowledge in Wi-Fi network configuration and troubleshooting
Effective under pressure in dynamic environments
Deep understanding of security protocols and regulatory compliance
Proactive maintenance approach to minimize downtime
Ability to interpret data and make strategic decisions
Clear communicator with strong documentation and presentation skills
Skilled in diagnosing complex issues and delivering sustainable solutions