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LanceSoft, Inc. · 4 months ago

Product Support Engineer 2

Oklahoma City, OK

Full-time

Onsite

Entry, Mid Level

$46.68/hr - $53.35/hr

2+ years exp

LanceSoft, Inc. is seeking a Product Support Engineer 2 to work within the Engineering Capability team at Encode, Inc. This role involves supporting maintenance engineering activities, analyzing complex engineering designs, and developing technical solutions to enhance product supportability and maintainability.

Information Technology

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Analyzes complex engineering designs and design changes to determine maintenance/repair requirements, procedures and instructions

Influences product designs and processes to ensure supportability and maintainability

Develops and uses fault isolation procedures and techniques

Creates systems theory descriptions to ensure common understanding of systems and components

Conducts engineering analyses to verify the accuracy of maintenance/repair data

Develop and support the generation and review of logistics support documentation, including Integrated Logistics Support Plans (ILSP), Product Support Analysis Plan (PSAP), Maintenance Task Analysis (MTA), support equipment recommendation data (SERD), Level of Repair Analysis (LORA) and other logistics supportability analysis (LSA) documents

Develops and provides technical solutions to customers; evaluates customers' maintenance operations

Develops procedures and techniques to allow users to maintain and repair products

Participates in organizational activities that influence the Aerospace Industry

Use a variety of tools and common desktop software to gather, analyze, and report data

Work closely with program management and engineering to accomplish tasks

Participate in or lead in-person and virtual working group meetings

Confidently and professionally work with customers and suppliers

Understand and work within the boundaries of budget and schedule demands

Work in a team environment

Demonstrate excellent verbal and written communication skills

Work collaboratively to reach decisions that are mutually acceptable to multiple engineering and support teams

Qualification

Product Support AnalysisLSA software proficiencyAircraft engineering drawingsTechnical Orders familiarityAnalytical skillsMicrosoft Office proficiencyCommunication skillsTeamworkProblem-solving skills

Required

Bachelor's Degree and minimum 2-year of prior relevant experience such as electrical, mechanical or systems engineering

1-2 years' experience reading and interpreting aircraft engineering drawings and/or process specifications

1-2 years' experience with aircraft technical manuals, task relationships and familiar with Technical Orders and/or Technical Order System requirements or equivalent

Understanding and interpretation of engineering data with previous experience using Technical Orders to maintain military aircraft

This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship. An interim and/or final U.S. secret clearance Post Start is required

Preferred

Bachelor's degree in a related technical field or higher preferred

Experience with Product Support Analysis (PSA), LSA, GEIA-STD-0007 or MIL-HDBK-502A

Proficiency using LSA software applications, models, and databases (e.g., Slicwave, EAGLE, Powerlog, Compass)

Experience using and applying military and commercial Maintenance Manual Publications, Instruction for Continued Airworthiness, Overhaul Manuals, Drawings, Technical Orders and Part Illustrated Manuals, Wiring Diagrams towards aircraft system's Maintenance Planning

Experience with any of the following: Radar, Computer (Mission), Comm NAV, Power Plant, Avionics, Hydraulics, or Electrical & Environmental

Strong analytical and problem-solving skills, with the ability to evaluate complex technical information and make informed decisions Experience in commercial or military airworthiness certification

Experience using Microsoft Office Products like Outlook, Power Point, Excel and Word

Proficient at reviewing military detailed work instructions, reading and interpreting blueprints, drawings, or specifications

Ability to understand the big picture and the inter-relationships of all positions and activities in the system, including the impact of changes in one area on another area. This includes the ability to see and understand the inter-relationships between components of systems and plans, anticipate future events, and apply the principles of systems thinking to accelerate performance

Minimum of 1 year of experience with cost account and project engineering management

Aircraft experience working B-52 Bombe or AWACS (Airborne Warning and Control System)