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Parks Marina · 14 hours ago

Parts Department Associate

Okoboji, IA

Full-time

Onsite

Mid Level

3+ years exp

Parks Marina is seeking an experienced Parts Department Associate to assist one of the largest boat sales and service departments in North America. The role involves supporting parts and service operations by assisting customers and technicians in finding and ordering marine parts and accessories.

BoatingPorts and HarborsRental

Responsibilities

Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation

Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility

Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs

Organize merchandise and participate in modifying displays to reflect current inventory, sales and promotions

Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales

Label different parts based on their function and price using predetermined methods for organization and documentation

Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund

Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility

Qualification

Customer serviceParts knowledgePoint of Sale experienceInventory managementHard workingFriendly demeanorOrganizational skillsPositive attitudeSelf-motivated

Required

High school diploma or equivalent degree

Able to quickly learn about a variety of parts

Personable, friendly and willing to listen

Individual must possess a positive attitude, have a high level of accuracy, be hard working, self-motivated and demonstrate impeccable customer service