FUJIFILM Holdings America Corporation · 1 day ago
Express Media Services Custom Project Manager
FUJIFILM Biosciences is dedicated to advancing the field of life sciences through innovative products and services. The Express Media Services Custom Project Manager will be responsible for organizing and managing custom Express Media Services products from initial customer requests through to sales, ensuring timely processing and fulfillment of orders.
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Responsibilities
Tracking and analyzing custom Express Media Services product activities, including past sales and trends
Coordinating among various departments -- Sales, Marketing, Master Data, Formulation Sciences, Customer Service, Planning, Procurement, Manufacturing, Shipping -- to ensure that active EMS custom orders are flowing through the process in a timely fashion
Provide formal quotes to Sales for all EMS custom orders in a timely fashion
Review/approve Media Survey Panel (MSP) Sample requests
Manage MSP inventory and work with R&D and Planning to ensure safety stock to meet customer demands
Enforce a safe culture/environment that promotes active, open and honest communication by all stakeholders
Organize, compile, and revise (as necessary) the up-front information gathering and customer acknowledgement of EMS custom order requirements (CMO Process)
Provide regular project updates and information to Sales, Management, and all internal teams, as requested
Resolve discrepancies in information and/or expectations in terms of EMS custom order processing and fulfillment; negotiate as required in the efforts to prioritize actions required to meet customer requirements for custom product provision
Host/manage the routine forum/meeting that ensures alignment among key functions required to execute against custom product demands
Ensure that assigned projects are delivered on-time, within scope and within budget
Develop a detailed project plan to track and report progress
Measure project performance using appropriate systems, tools and techniques such as PowerBI and Salesforce
Create and maintain comprehensive project documentation
Maintain and update the DTI’s and SOP for EMS Custom orders for the CXT Marketing Team
Serve as the lead to the weekly EMS Project calls with the internal teams
Must have proven ability to build relationships and guide teams which include representatives from multiple functional areas
Qualification
Required
Associates degree minimum requirement
Basic knowledge of how ‘custom orders' are processed
Sales, Customer Service, or environment involving ‘custom' [make-to-order or engineer-to-order] products
High degree of organizational skills (planning, coordinating, tracking) related to time-sensitive creation/production of products used in a technical environment
Strong cognitive/analytical and strategic thinking skills; confidence and assertiveness to render timely decisions around complex situations
Creativity in overcoming obstacles and barriers to progress
Relevant project management tools, such as MS Project
Basic understanding of cell culture bioprocessing and standard cell culture media preparation methods
New product development process
Proficient in Microsoft Excel, Word, PowerPoint, Outlook, PowerBI, SalesForce, SAP, and productivity software
Understanding of cGMP
Ability to speak, read, and write English
Strong interpersonal skills and the ability to maintain/project a positive attitude, especially during difficult situations
Requires the skill to work as part of a focused team over extended periods of time
Must have excellent oral and written communication skills
Excellent presentation skills (both in small/direct meetings with management, as well as in large venues such as Sales meetings)
Preferred
BS/BA degree in Life Sciences (Biology, Chemistry) or Marketing (emphasis on technical/scientific products) preferred
2-3 years relevant project management experience. Bioprocess, medical device, or pharma manufacturing experience preferred
2-3 years marketing experience preferred
Commercial (Marketing, Sales, Customer Service) background and/or experience in a medical device, life sciences or related industry is preferred
Benefits
Medical, Dental, Vision
Life Insurance
401k
Paid Time Off
Company
FUJIFILM Holdings America Corporation
For over 90 years, Fujifilm has found #ValueFromInnovation through expanding its portfolio to represent a broad spectrum of industries including medical and life sciences, electronic, chemical, graphic arts, information systems, industrial products, broadcast, data storage, and photography.