Genesis10 ยท 1 month ago
Operational Support, SharePoint, PowerShell, Splunk; CLT, NJ
Charlotte, NC
Full-time
Hybrid
Senior Level
$60.24/hr - $68.24/hr
5+ years expGenesis10 is currently seeking a Network / System Engineer with our client in the financial industry. The role involves supporting the Enterprise SharePoint Collaboration application platform, managing day-to-day operations, and ensuring compliance with regulatory standards while facilitating problem resolution throughout the information system lifecycle.
Information ServicesInformation Technology
Responsibilities
Support of the Enterprise SharePoint Collaboration application platform
Act as application analyst who will be responsible for the day to day operations of the environment, critical client escalations and responsible for all production changes and new infrastructure deployments
Execute processes in support of the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of a business within required SLAs
Prepare for new or changed services, management of the change process and the maintenance of regulatory, legal and professional standards
Manage and support infrastructure applications and related data repositories on a day to day basis
Monitor, measure, report and review current performance of application services and ensure availability and capacity meet business demand
Apply applicable information security procedures to maintain compliance across infrastructure applications
Manage the performance of systems and services in terms of their contribution to business performance and their financial costs and sustainability
Support the development of continual service improvement plans to ensure the IT infrastructure adequately supports business needs
Facilitate the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritization and initiation of action
Document the root causes and implementation of remedies to prevent future incidents
Install, configure and troubleshoot application(s) used to support IT services
Act as third level resources for collaboration application(s)
Collaborate effectively with their Architecture/Engineering peers for new initiative solution planning, testing/validation, complex troubleshooting, and problem resolution
Qualification
Required
5+ years' experience with Microsoft SharePoint (2016, SE, SP Online) One Drive for business teams
5+ years Microsoft PowerShell and scripting technologies
Experience with monitoring technologies (Splunk, SCOM SiteScope)
Solid understanding of Active Directory, Server, Database (SQL) and networking technologies
Experience with virtual platforms (client and server) and Microsoft Office products
Capable of working effectively under a high pressure and demanding work environment
Proven experience in problem identification, troubleshooting and resolution
Excellent written and verbal communication skills
Ability to effectively interface with key software/hardware partners such as Microsoft, AvePoint, etc
Experience with the incident, change problem management disciplines; and knowledge of the Remedy ITSM application toolset
Server, Storage Network experience
Preferred
ITIL Certification and in depth understanding of ITIL principles, functions and processes is a plus
Benefits
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
Company
Genesis10
Information Technology and Services
1001-5000 employees
H1B Sponsorship
Genesis10 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (126)
2024 (68)
2023 (20)
2022 (2)
2021 (13)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Harley Lippman
CEO and Founder
Company data provided by crunchbase