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Sunstates Security · 3 weeks ago

Data Center Security Site Supervisor - $26.78/hr

Northlake, IL

Full-time

Onsite

Mid, Senior Level

$26.78/hr - $26.78/hr

3+ years exp

Sunstates Security is one of the largest and fastest-growing privately held security companies in the U.S. They are seeking a Site Supervisor responsible for overseeing daily operations, personnel management, and security oversight at a contract site, ensuring compliance with company policies and regulatory requirements.

ConsultingCyber SecurityInformation TechnologySecurity

Growth Opportunities

Responsibilities

Direct, coordinate, and manage all on-site Security Officers, SOC Operators, and Shift Supervisors

Train, develop, and empower security personnel to uphold the highest standards of efficiency, customer service, ethics, and compliance

Conduct performance evaluations, coach staff, manage incentive programs, and apply corrective actions in line with company policy and regulatory requirements

Oversee scheduling, payroll approval, time-off management, and shift coverage to maintain 24/7 operational readiness and compliance

Manage day-to-day site security operations

Maintain and improve SOC operations, ensuring compliance with security systems knowledge and regulatory requirements

Coordinate with Regional management to establish site goals and communicate these to customers and internal teams

Manage account inspections and utilize Quality Assurance checks through eHub to ensure compliance and continuous improvement

Monitor and track key performance indicators (KPIs) such as safety violations, MTTR, patrol rounds, incidents, badge issuance, and more

Oversee physical security systems including access control (C-Cure), CCTV (Genetec), alarms, biometrics, and visitor management

Ensure adherence to industry standards and frameworks such as ISO 27001, SOC 2, HIPAA, GDPR, and Sunstates-specific policies

Lead regular risk assessments, vulnerability audits, and incident investigations with detailed reporting and timely escalation

Maintain comprehensive documentation to support internal and external audits

Collaborate with IT, Cybersecurity, Facilities, HR, Operations, and Environmental Health & Safety (EHS) teams to ensure unified security strategies

The Site Supervisor is expected to work a minimum of 40 hours per week physically onsite, including variable shifts, weekends, and additional hours as needed for reports, training, or special events

Willingness and ability to travel regularly to all contracted sites as required

Must be able to perform physical duties such as patrols, inspections, and emergency response activities

Qualification

Physical Security ManagementSecurity Systems ExpertiseCompliance KnowledgeData AnalysisLeadership DevelopmentCustomer ServiceEmergency ManagementEffective CommunicationCritical Thinking

Required

Minimum 3 years of related management experience in physical security, preferably in data centers, critical infrastructure, or enterprise environments

Strong communication skills with the ability to effectively deliver messages across multiple organizational levels

Proficient in bridging data from multiple platforms to drive security program improvements

High School diploma or equivalent