Gartner · 15 hours ago
Site Reliability Engineer II
Irving, TX
Full-time
Hybrid
Mid, Senior Level
$88K/yr - $137K/yr
5+ years expGartner is a leading technology research and consulting company that is seeking a Site Reliability Engineer to enhance customer experience and product value through improved reliability and performance of client-facing applications. The role involves measuring performance, responding to incidents, and collaborating with various teams to promote reliability engineering throughout the software development lifecycle.
Business DevelopmentConsultingInformation Technology
Responsibilities
Measure performance against SLOs in partnership with stakeholders, and ensure systems continue to meet SLOs over time
Work to improve performance, scalability, and stability of applications
Participate in operational support and on-call rotation shifts for supported systems and products
Respond to incidents in production and help triage the application/system issues and identify root causes or remediations to help restore services quickly
Conduct blameless post mortems to troubleshoot priority incidents
Use automation to reduce the probability and/or impact of problem recurrence
Identify and evaluate alerting posture
Create dashboards and reports to communicate key metrics
Implement, and manage DevOps capabilities using continuous integration/continuous delivery toolsets and automation
Collaborate and share lessons learned regarding performance and reliability issues with all stakeholders including developers, other SREs, operations teams, and project management teams
Participate in continuous improvement in software quality and infrastructure reliability and resilience
Build and maintain documentation for all assigned projects
Build and maintain performance testing frameworks, tools, and methodologies
Automate manual operational work (i.e., “toil”) using pipelines or by using new software or any other appropriate mechanisms
Conduct analytics on previous incidents to understand root causes and better predict and prevent future issues. Keep a proactive approach to spotting problems, areas for improvement, and performance bottlenecks
Participate with stakeholders such as Dev teams or product owners to define service level objectives (SLOs) for application & system operations
Collaborate with development teams to promote the concept of reliability engineering during all phases of the SDLC to detect and correct performance issues and meet availability goals
Qualification
Required
5+ years of information technology experience with 3+ years working on DevOps/SRE team or similar
Experience with incident and response management
Experience with AWS cloud, specifically services such as EC2, EKS, API GW, Lambda, etc. or similar cloud technologies & services
Experience with back-end technologies such as J2EE, JDBC, Tomcat, .NET Core/ C#, Spring, Hibernate, etc
Experience with building tools to automate production support activities that enable efficiency and productivity of Support teams
Prior experience in working as a Cloud DevOps Engineer, Build & Release Engineer, System Administrator is preferred
Prior experience in Integrated Docker container orchestration framework using Kubernetes by creating pods, config Maps, deployments using Jenkins
Working knowledge of client-side technologies such as NodeJS/ JavaScript / React JQuery
Experience with troubleshooting, root-cause analysis, application design, and implementing components
Working experience with monitoring tools like Splunk and APM tools such as Dynatrace, DataDog, New Relic, AppDynamics, etc
Working knowledge of production support processes such as incident/change/problem management, call triaging and escalation procedures
Exposure on Akamai/Cloudflare/Cloudfront as CDN
Strong Operating Systems (UNIX/Linux) background
Advanced analytical, problem-solving skills, oral and written communication skills
Highly adaptable to changing circumstances. Interested and capable in continuously learning new skills and technologies
Preferred
Exposure to Performance Engineering concepts
Exposure to chaos testing or chaos engineering
Experience in collaborating with Dev/DBA/Architecture teams or other relevant teams and performing root cause analysis with good working knowledge of application, processes, operating system
Benefits
Competitive compensation.
Limitless growth and learning opportunities.
A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
A chance to make an impact – your work will contribute directly to our strategy.
Hybrid Work Environment - enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
20+ PTO days plus holidays and floating holidays in your first year.
Extensive medical, dental insurance and vision plan.
401K with corporate match, immediate vesting.
Health-and-wellness-related allowance programs.
Parental leave.
Tuition reimbursement.
Employee Stock Purchase Plan.
Employee Assistance Program.
Gartner Gives Charity Match.
Company
Gartner
Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.
10001+ employees
H1B Sponsorship
Gartner has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-11-13Post Ipo Debt· $800M
1993-10-15IPO
Leadership Team
Eugene Hall
CEO
Patrick Stakenas
Vice President, Team Manager - Tech CEO Go To Market
Recent News
2025-12-13
2025-12-09
linkedin.com
2025-12-08
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