Mambo Seafood Restaurants ยท 2 weeks ago
Financial Liaison, Insurance
Lawrenceville, GA
Full-time
Onsite
Entry Level
1+ years expMambo Seafood Restaurants is seeking a Financial Liaison to support their spine and joint care practice. The role involves educating patients about their insurance plans and financial obligations while providing excellent customer service in a fast-paced environment.
Food & Beverages
Responsibilities
Communicate with and educate patients about patient payment responsibility, primarily in relation to ASC appointments for surgical procedures
Appropriately document all communications with patients, including regarding all actions, authorization details and modifications
Possess an extensive knowledge of copay's, deductibles, co-insurance, and other medical terminology for medical benefits, with the ability to educate patients on these topics while maintaining patient satisfaction
The employee must be able to work accurately, work well independently and with others, and able to maintain focus under pressure
Coordinate with the Insurance Verification and Insurance Authorization teams, especially concerning informing the Insurance Authorization team of any pending prior authorizations needed for approval
Schedule Peer-to-Peer meetings between external insurance companies and in-house providers to resolve potential insurance coverage denials
Qualification
Required
Detail oriented with excellent phone call diction
Outstanding customer service skills
Ability to problem-solve and multitask
Communicate with and educate patients about patient payment responsibility
Appropriately document all communications with patients
Extensive knowledge of copay's, deductibles, co-insurance, and other medical terminology
Ability to educate patients on medical benefits while maintaining patient satisfaction
Work accurately, independently and with others
Maintain focus under pressure
Coordinate with the Insurance Verification and Insurance Authorization teams
Schedule Peer-to-Peer meetings between external insurance companies and in-house providers
Personable and detail oriented
Excellent verbal and written skills for proper documentation of encounters
Working knowledge of medical terminology and insurance plans required
Preferred
Proficiency with EMR (EClinical Works), 1+ years' experience
1+ years of experience in a medical setting
Bilingual candidates encouraged to support our diverse patient base
Benefits
Full-time
Benefited position
Company
Mambo Seafood Restaurants
Mambo Management is the parent company of Mambo Seafood Restaurants.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nuno Lima
Chief Executive Officer
Tim Leong
CFO
Company data provided by crunchbase