Park 6 Logistics ยท 1 month ago
Customer Service Trainer
Cincinnati, OH
Full-time
Onsite
Mid Level
$49K/yr - $54K/yrPark 6 Logistics is a forward-thinking logistics and operations firm dedicated to optimizing the way businesses move, deliver, and communicate. They are seeking a Customer Service Trainer to lead the development and delivery of training programs that enhance customer experience standards.
EducationProfessional ServicesTraining
Responsibilities
Develop and deliver structured training programs for customer service representatives
Conduct onboarding sessions, workshops, and refresher trainings to maintain high service standards
Assess training needs and recommend improvements to materials, processes, and performance tools
Monitor employee performance post-training to ensure successful knowledge application
Collaborate with management to align training content with company procedures and customer expectations
Maintain accurate training documentation and support quality assurance initiatives
Qualification
Required
Strong communication, presentation, and coaching abilities
Ability to create organized training materials and deliver content clearly
Strong problem-solving, analytical, and interpersonal skills
Ability to adapt training styles to diverse learning needs
Exceptional professionalism and commitment to high service standards
Benefits
Career advancement and growth opportunities within a fast-expanding company.
Supportive and professional work environment.
Skill development and continuous learning culture.
Full-time position with long-term stability.
Company
Park 6 Logistics
Park 6 Logistics is a forward-thinking marketing agency dedicated to helping businesses grow through strategic branding, data-driven campaigns, and meaningful audience connections.
Founded in 2014
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase