TLTsolutions ยท 6 months ago
Guest Services Specialist, Facilities Assistant
Waldorf, MD, 20603, US
Full-time
Onsite
New Grad, Entry LevelTLTsolutions, through its subsidiary Canza Management, specializes in the investment, development, and management of premier hotel properties. The Guest Services Specialist, Facilities Assistant will support the Facilities team in maintaining the operational integrity and safety of the property while ensuring guest satisfaction through various maintenance and repair tasks.
Commercial Real EstateReal EstateReal Estate InvestmentResidential
Responsibilities
Collaborate with Senior Facilities Staff: Work closely with the Chief Engineer and Facilities Specialist to ensure seamless property operations and address any maintenance requests or projects efficiently
Support Preventative Maintenance: Help execute preventative maintenance tasks, including filter replacements, minor HVAC upkeep, and assisting with plumbing and electrical systems to prevent breakdowns
Assist with Groundskeeping and Facilities: Help maintain the exterior appearance of the property, including basic landscaping duties and keeping outdoor areas safe and clean
Assist with Room Repairs: Perform basic repairs in guest rooms, such as fixing room fixtures, replacing light bulbs, and addressing minor electrical or plumbing issues
Safety & Security Checks: Assist with inspecting fire alarms, smoke detectors, and other safety equipment to ensure all systems are operational. Notify senior staff of any issues that require immediate attention
Pool Maintenance: Support pool maintenance efforts by testing water quality and assisting with routine pool equipment checks to ensure guest safety
Inventory and Tools Management: Ensure tools and equipment are stored properly, accessible, and organized. Assist with tracking inventory of maintenance supplies
Qualification
Required
Basic Maintenance Skills: Some experience or familiarity with basic building maintenance tasks, including minor electrical, plumbing, and carpentry work
Willingness to Learn: Eagerness to learn and develop your skills in facilities management and maintenance tasks. Open to receiving guidance from Facilities leadership
Guest-Oriented Mindset: A commitment to addressing guest concerns promptly and ensuring their safety and comfort during their stay
Team Player: Strong communication skills and the ability to collaborate with other departments and senior Facilities staff
Adaptability: Ability to handle a variety of tasks and adapt to changing priorities, including responding to urgent maintenance issues as needed
Attention to Detail: A keen eye for detail and a proactive approach to identifying and resolving maintenance issues before they impact guests
Physical Requirements: Ability to lift up to 50 lbs., stand for extended periods, and handle tasks requiring physical effort and the use of tools
Benefits
Discounted Hotel Rates
PTO and Holiday Benefits
Company
TLTsolutions
TLTsolutions is a real estate investment firm that provides residential and commercial property acquisition services.
Founded in 1996
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Tracy L Prigmore
Managing Partner
Company data provided by crunchbase