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State of Iowa - Executive Branch · 1 week ago

Sanctions & Convictions Administrative Support Assistant 3 - Ankeny

Ankeny, IA

Full-time

Onsite

Entry, Mid Level

2+ years exp

The State of Iowa's Department of Transportation is seeking two Administrative Support Assistant 3 positions to enhance service delivery within the Motor Vehicle Division. This role involves processing citation data, managing driving records, and providing customer support to ensure compliance with transportation regulations.

AssociationConsultingNon Profit

No H1B

Responsibilities

Enter and process citation data received from all 99 Iowa clerk of court offices

Transmit and negate convictions and withdrawals for CDL holders to the appropriate licensing jurisdictions

Review and process driving record inquiries from county attorneys, insurance carriers, courts, and other authorized sources

Evaluate appeals and hearing requests related to driving privileges

Process OWI-related actions including Implied Consent violations and court-ordered sanctions

Manage suspensions and reinstatements for non-payment of fines, SR22/SR26 filings, and financial responsibility compliance

Review and update CDL medical certificates and ensure compliance with state and federal requirements

Administer Driver Improvement Program actions and apply required sanctions

Determine eligibility for reinstatement of driving privileges and provide guidance to customers and stakeholders

Maintain accurate driving records in accordance with Iowa Code, Administrative Rules, and federal MCSIA regulations

Qualification

Data entryRecord managementCustomer serviceProblem solvingOrganization skillsTime managementTeam-oriented

Required

Two years of full-time work experience in general office, clerical, data entry/processing, or related work

A total of two years of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience

Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 2 or eighteen months of full-time work as an Administrative Support Assistant 1

Preferred

Positive attitude

Top notch customer service

Problem solving

Organization skills

Time management

Prefers a team-oriented environment

Benefits

Competitive pay and benefits package including health, dental, flexible spending, and life insurance.

Insurance benefits start the first of the month following 30 days of employment.

Opportunities for professional growth and development.

Paid time off effective immediately - biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.

Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match

Optional 401A plan with employer contributions.

Employee Discount Programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

Company

State of Iowa - Executive Branch

If you’re looking for a work life of accomplishment, reward, and opportunity, you’ll discover Iowa State Government is just the place where there’s a rich and diverse population; where community, culture and differences matter; where exceptional work ethic, values and peace of mind all come together! The more you know about the State of Iowa, the more you’ll know it’s the right fit for you! There are 16 agencies in state government providing services to Iowans requiring specialized talent in agriculture, corrections, economic development, education, human services, natural resources, public health, public safety, revenue, transportation, veterans’ services and more.

Founded in 1965

Des Moines, Iowa, USA

10001+ employees