MSM North America ยท 18 hours ago
Sr. Quality Engineer
MSM North America is seeking a Senior Quality Engineer who will lead and execute quality engineering activities throughout the program lifecycle. This role focuses on ensuring products and processes meet customer, regulatory, and contractual requirements while driving compliance, risk reduction, and continuous improvement across cross-functional teams.
IndustrialIndustrial ManufacturingManufacturing
Responsibilities
Lead quality engineering efforts to ensure compliance with applicable quality management systems (e.g., ISO 9001), customer requirements, and internal procedures
Support manufacturing and operations through process audits, control plans, inspection methodologies, and risk assessments
Interpret engineering drawings, specifications, and contractual quality requirements
Develop, review, and approve inspection plans, quality plans, and First Article Acceptance Test (FAAT) packages (AS9102)
Support internal, customer, and regulatory audits; prepare documentation and lead corrective action responses as required
Manage Customer Deliverable Requirements, verify deliverable compliance and ensure on time submission to contractual requirements
Provide quality engineering support to suppliers to ensure conformance to specifications and quality requirements
Participate in supplier audits, assessments, and qualification activities as needed
Support investigation and resolution of supplier-related nonconformances, including coordination of corrective and preventive actions
Partner with Supply Chain and Engineering to resolve quality issues that impact delivery, cost, or product performance
Monitor supplier quality performance metrics and contribute to improvement initiatives
Witness supplier testing events, including but not limited to FAATs, Lot Acceptance Tests (LAT), and measurement system equipment prove out
Lead investigations of internal, customer, and supplier nonconformances using structured problem-solving methodologies (e.g., 8D, 5 Whys, Fishbone)
Ensure corrective and preventive actions are effective and sustained
Support customer interactions related to quality issues, audits, and corrective action responses
Analyze quality data and trends to identify systemic issues and improvement opportunities
Drive continuous improvement initiatives focused on defect reduction, process capability, and cost of quality
Support new product introduction (NPI) and engineering changes by assessing quality risks and readiness
Develop and maintain quality metrics and dashboards to support management review
Qualification
Required
Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical discipline
7-10 years of progressive quality engineering experience in a manufacturing or regulated industry environment
Strong working knowledge of quality management systems (ISO 9001, AS9100 preferred)
Experience supporting supplier quality activities, audits, and corrective actions
Proficiency in root cause analysis, corrective action methodologies, and quality tools
Ability to read and interpret engineering drawings, GD&T, and technical specifications
Willingness and ability to travel approximately 50% of the time
Strong communication skills with the ability to influence internal teams, suppliers, and customers
Preferred
Experience in defense or other highly regulated industries
Quality certifications such as CQE, CQA, or Six Sigma (Green Belt or higher)
Experience with customer audits and government or contract-driven quality requirements
Familiarity with ERP/MRP systems and electronic QMS platforms
Benefits
Medical
Dental
Vision
401k Match
Company
MSM North America
MSM North America is a manufacturer and supplier of tank protection systems, radar systems, and air traffic control towers.
Funding
Current Stage
Early StageCompany data provided by crunchbase