Alter Domus · 16 hours ago
Portfolio Administration (CLO Middle Office), Account Manager
Greater Chicago Area
Full-time
Onsite
Mid, Senior Level
$60K/yr - $105K/yr
5+ years expAlter Domus is a leading provider of integrated solutions for the alternative investment industry, seeking a Portfolio Administration (CLO Middle Office) Account Manager. The role involves managing client deliverables, expanding client relationships, and ensuring compliance with procedures while leading and mentoring a team.
ConsultingFinanceFinancial Services
Responsibilities
Expert in end-to-end business line process. Ability to communicate process to internal and external parties
Provide strategic direction of business unit and initiatives. Work with Director and Managing Director to move forward
Take full ownership of client deliverables, delegation of duties while ensuring team members are taking appropriate ownership and executing tasks
Ensure timeframes and deliverables agreed with Client and Trustee are met
Perform active relationship management role and manage issues as they arise objectively and directly with the client for resolution
Proactively expand client relationships by recognizing their needs and understanding Alter Domus suite of services
Ensure exceptions are cleared and procedures and regulations are followed
Ensure cash reconciliation is sent to the client
Review and approve daily reporting
Ensure input and review occur and trades are input in a timely fashion
Manage P&L of team. Be efficient in use of headcount
Ownership of process improvement and final delivery of solutions
Conduct regular workflow reviews with staff to ensure optimal execution
Mastery of internal workflows, processes, and management of deadlines
Understand other business unit functions within Debt Capital Markets and how it impacts the team
Assist with new client onboarding
Take on full invoice process from request to client delivery
Subject Matter Expert at Alter Domus on client engagements
Assume responsibility for training and development of all C&SP staff
Coach, mentor, and support team through all aspects of assignments
Ensure training and development of staff is appropriate and consistent
Lead, develop and mentor career path of team members
Apply experience and understanding of market and best practices when managing transactions and communicating with other parties involved
Champion Alter Domus brand
Qualification
Required
Bachelor's degree in finance, accounting, business, or economics preferred
5+ years of experience within a business or finance-related capacity
Basic knowledge of loan operations, commercial mortgage lending, or loan securitization with product knowledge and/or customer service experience
Previous experience with CLO compliance and Waterfall modeling
Ability to independently research and resolve problems
Responsive, friendly, professional, highly organized, and superb communication
Solid Microsoft Excel experience
Exceptional attention to detail and able to thrive within a high-volume data-entry environment with both proficiency and accuracy
Demonstrated willingness to work within a deadline-driven environment
Preferred
Experience in direct management and training of team members preferred
Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools a plus
Benefits
Support for professional accreditations
Flexible arrangements, generous holidays, plus an additional day off for your birthday!
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location
Company
Alter Domus
Alter Domus is a fully integrated Fund and Corporate services provider, dedicated to international private equity & infrastructure houses.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Permira
2024-03-04Acquired
2016-11-10Private Equity
Leadership Team
Charlotte Hogg
Chief Executive Officer, Alter Domus
Michael Janiszewski
Chief Operating Officer & Group Executive Board Member
Recent News
Mergers & Acquisitions
2025-08-07
Company data provided by crunchbase