Apply on Employer Site

Integres, LLC · 2 weeks ago

End User Support Specialist - IAM

Crownsville, MD

Full-time

Onsite

Entry, Mid Level

3+ years exp

Integres, LLC is a Service-Disabled Veteran Owned Small Business focused on providing high-quality information technology solutions. They are seeking an End User Support Specialist - IAM to handle security forms for applications, manage access rights, and assist in IAM training and issue resolution.

Cyber SecurityData ManagementInformation TechnologyStaffing AgencyWeb Development

Responsibilities

Process security forms for DoIT applications and review daily reports within State operating mandates. This includes:

Onboarding & Offboarding requests for ADPICS, FMIS & RSTARS

Maintaining Mainframe Security

Global Security Table

ADPICS Security Table

FMIS Security Screens

RSTARS Security Table

Reviewing daily access & activity reports for issues

Generate, review, and analyze reports regarding access rights to IT systems on established schedules, and follow documented procedures to identify and resolve potential access related security issues

Onboarding & Offboarding of BAS Application Accounts

Initiate, escalate, and track efforts to resolve IAM related technical issues following established incident and problem management procedures

Identify and document IT systems and data owners, and recommend new or modified procedures for incorporating the management of access to those systems into IAM unit area of responsibility

Assist in preparing and presenting training on IAM topics or procedures for customers, IAM team members, and other audiences, and attend required IAM training sessions

Other duties as assigned

Qualification

IAM experienceSecurity managementReport analysisTechnical issue resolutionTraining presentationCommunication skillsTeam collaboration

Required

Bachelor's degree from an accredited college or university with a major in computer science, information systems, engineering, business, or a related scientific or technical discipline

Three (3) years of equivalent experience in a related field