Veracity Software Pvt. Ltd. · 3 weeks ago
Product Delivery Manager III – Research & Discovery
Veracity Software Pvt. Ltd. is seeking a Product Delivery Manager III – Research & Discovery responsible for turning ambiguous business needs into clear, validated, and estimate-ready problem definitions. This role focuses on customer insights, journey mapping, and early-stage prototyping, requiring strong collaboration with stakeholders to ensure complete discovery artifacts before transitioning to execution.
Information Technology & Services
Responsibilities
Convert vague business problems into fully defined opportunities with customer, business, and regulatory context
Produce "shovel-ready” Discovery Packets for IT estimation, capital requests, and strategic prioritization
Collaborate with Senior Manager of Product to create ROI models when needed
Translate scattered backlog into strategic themes
Lead customer research: interviews, usability tests, concept validation, and prototype feedback
Leverage call center data, QM analytics, and operational insights to validate root causes
Identify regulatory constraints affecting solution space in partnership with Senior Manager of Product
Produce product service blueprints, journey maps, business rule definitions, and low-fidelity prototypes
Align with Domain PMs to understand end-to-end journey impacts and constraints early
Define MVP boundaries with Domain PMs to ensure IT estimates are realistic and validated
Ensure all discovery artifacts are complete before transitioning work to estimation or execution
Qualification
Required
5+ years in Discovery, UX Research, Product Strategy, or Service Design
Strong skills in blueprinting, journey mapping, and early-stage prototyping
Ability to translate user needs and operational insights into business value
Strong synthesis, facilitation, and problem-solving capabilities
Preferred
Experience in large, complex, and regulated enterprises
Company
Veracity Software Pvt. Ltd.
At Veracity, if you have an idea you want to validate, a product you need to build, or an existing product that needs optimization, our teams are trained to jump in wherever needed.
Funding
Current Stage
Growth StageCompany data provided by crunchbase