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Marlene Meyerson JCC Manhattan · 3 months ago

Fitness Welcome Desk Receptionist/Part-Time

New York, NY

Part-time

Onsite

New Grad, Entry Level

$16.50/hr - $16.50/hr

Marlene Meyerson JCC Manhattan is a community center that provides various fitness and wellness services. They are seeking a Fitness Welcome Desk Receptionist to offer personalized member service, manage check-ins, and support administrative tasks at the fitness center.

ArtCommunitiesNon ProfitSocial

Responsibilities

Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude

Adhere to the JCC policies and procedures and enforce member rules and regulations

Warmly greet members and guests as they approach the fitness center area

Answer questions and provide information in a clear and friendly manner

Make appropriate referrals and recommendations upon request

Listen and direct members' concerns and complaints to the appropriate manager

Check members & guests into the facilities and classes. Register guests and collect fees for classes, passes or programs. Verify account status. Account for all class participants

Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately

Follow established procedures for collecting money and preparing receipts

Monitor lost and found items as well as equipment. Report repairs

Perform administrative duties including sending and receiving daily emails, computer entry, faxing, photocopying, creating posters, updating bulletin boards, etc

Inventory and maintain all saleable front desk items

Wear your uniform and follow all dress code regulations

Assist with special projects, events, and promotions as needed

Attend all meetings and training sessions as required

Must be able to work on New Year's Day for our annual fitness event

Qualification

CPR certificationMath skillsComputer literacyMindbody knowledgeMember service skillsInterpersonal skillsCommunication skillsDecision-making skills

Required

Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude

Adhere to the JCC policies and procedures and enforce member rules and regulations

Warmly greet members and guests as they approach the fitness center area

Answer questions and provide information in a clear and friendly manner

Make appropriate referrals and recommendations upon request

Listen and direct members' concerns and complaints to the appropriate manager

Check members & guests into the facilities and classes

Verify account status

Account for all class participants

Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately

Follow established procedures for collecting money and preparing receipts

Monitor lost and found items as well as equipment

Report repairs

Perform administrative duties including sending and receiving daily emails, computer entry, faxing, photocopying, creating posters, updating bulletin boards, etc

Inventory and maintain all saleable front desk items

Wear your uniform and follow all dress code regulations

Assist with special projects, events, and promotions as needed

Attend all meetings and training sessions as required

Must be able to work on New Year's Day for our annual fitness event

Strong decision-making skills and the ability to work under pressure

Excellent interpersonal, communications, and member service skills

Physical activities, including but not limited to: sitting, standing, walking, bending, kneeling, twisting, pushing, pulling, as well as the ability to lift/carry objects weighing up to 45 lbs

Requires close, distance, peripheral vision and depth perception

High School graduate or equivalent

Strong math skills

Current CPR certification

Computer literacy and willing to learn JCC computer programs

Preferred

Knowledge of Mindbody is preferred

Experience in a similar environment is preferred

Prefer applicants with flexible schedules

Must be able to work Saturdays and/or Sundays

Company

Marlene Meyerson JCC Manhattan

Together with our community, Marlene Meyerson JCC Manhattan creates opportunities for people to connect, grow, and learn within an ever-changing Jewish landscape.

Founded in 1990