TM Floyd & Company (TMF) ยท 3 days ago
Client Advocate (Hybrid)
TM Floyd & Company is seeking a Client Advocate to join their team in Columbia, SC. The role involves acting as a liaison between clients and the IS organization, supporting business needs, and ensuring accurate communication regarding costs and production issues.
ConsultingInformation TechnologyLegal
Responsibilities
Support internal and external customer business needs
Act as liaison between clients and the IS organization, providing business direction to systems and programming areas on work efforts
Monitor all IS costs charged to clients to ensure accuracy and cost effectiveness and facilitating communications with the clients regarding costs
Support clients through production issues that may be encountered
Qualification
Required
Ability to obtain a low-level U.S. security clearance, which requires a thorough background screening and U.S. citizenship
5 years of IT-related experience to include experience in client relationship, IS marketing, and process/product improvement
Proficiency in MS Office (Word, Excel, PowerPoint)
Strong communication skills
Customer/relationship management experience
Health insurance knowledge is a plus
Bachelor's degree or equivalent experience
Benefits
Health insurance knowledge is a plus
Generous array of benefits, depending on the length of assignment
Referral bonus of up to $1,000