The Joint Chiropractic · 1 day ago
Front Desk Coordinator - Gainesville, FL
Gainesville, FL
Full-time
Onsite
Entry Level
$15/hr - $18/hr
1+ years expThe Joint Chiropractic is the largest provider of non-insurance, self-pay chiropractic healthcare in the United States, dedicated to improving the quality of life through affordable chiropractic care. They are seeking a Wellness Coordinator to be the first point of contact for patients, delivering excellent customer service, promoting wellness plans, and driving sales for memberships and treatment packages.
FitnessHealth CarePersonal HealthWellness
Responsibilities
Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic’s Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options
Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care
Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate
Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy
Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business
Qualification
Required
Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment
High school diploma or equivalent
Positive, upbeat attitude with a passion for helping others and driving sales
Strong sales abilities, confident in presenting and closing memberships and service packages
Willingness to learn, grow, and contribute to a high-performing sales culture
Ability to work weekends and evenings as needed
Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment
Ability to lift up to 50 pounds
Preferred
Bilingual preferred
Associate's degree or higher preferred
Previous office management or marketing experience a plus
Benefits
Dental
BONUS Potential
Competitive pay with performance-based incentives
Opportunities for career advancement and growth
Company
The Joint Chiropractic
Nasdaq: JYNT Our mission is to improve quality of life through routine and affordable chiropractic care.
Founded in 1999Cartersville, Georgia, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Anne Gerretzen Michaud
Co-Founder of JYNT
Jake Singleton
Chief Financial Officer
Recent News
2025-10-07
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2025-10-01
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