Jobs via Dice ยท 18 hours ago
Senior CIAM Solutions Designer (Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years expFirst Citizens Bank is undergoing a significant digital transformation to enhance customer service. They are seeking a technically skilled Solutions Designer to develop secure and compliant identity and fraud solutions for their Customer Identity & Access Management (CIAM) capabilities.
Computer Software
Responsibilities
Design end-to-end CIAM and fraud-aware identity solutions:
Authentication and federation (OAuth 2.0, OIDC, SAML)
Okta Identity Engine for adaptive, risk-based authentication
Universal Directory for customer identity profiles and attributes
Multi-factor authentication (MFA), step-up and recovery flows
Design identity flows that integrate fraud signals and outcomes into:
Digital onboarding and identity proofing
Login and re-authentication journeys
High-risk transactions and step-up scenarios
Produce clear and consumable solution design artefacts including architecture diagrams, sequence flows, integration patterns, and non-functional requirements
Design integrations between Okta CIAM and:
Mobile and web banking platforms
API gateways and backend services
Fraud decision engines and monitoring platforms
Customer data and CRM systems
Ensure solutions support high-volume, low-latency digital traffic with appropriate resilience and failover
Balance security controls with friction-aware customer experience
Partner with Fraud Operations to ensure solutions support effective monitoring and resolution
Embed security-by-design, privacy-by-design, and compliance-by-default principles in all solutions
Ensure alignment with financial services regulations and policies related to:
Strong Customer Authentication (SCA)
Data protection and privacy
Fraud prevention and operational risk
Design secure management of credentials, secrets, encryption, tokens, and keys
Support design governance, threat modelling, audits, and regulatory reviews
Work closely with engineering and delivery pods to:
Translate designs into epics, features, and backlog items
Provide ongoing design assurance during build and test
Resolve design trade-offs and integration challenges
Ensure CIAM and fraud solutions are implementable, testable, operable, and resilient
Contribute to reusable patterns, reference architectures, and playbooks for identity and fraud
Act as the CIAM & Fraud solution design authority within initiatives and delivery squads
Collaborate with Product, UX, Fraud, Cyber Security, Risk, and Operations teams to align designs to outcomes
Clearly communicate technical solutions, risks, and trade-offs to senior and non-technical stakeholders
Qualification
Required
Bachelor's Degree and 8 years of experience in Software application development OR High School Diploma or GED and 12 years of experience in Software application development
Preferred
Experience as a Technology Solutions Designer, Solution Architect, or Senior Engineer within financial services
Minimum 3-5 years experience with at least one major programming language (e.g. Java, Python, Go, etc.)
Hands-on experience designing Okta-based CIAM solutions
Strong understanding of fraud prevention, risk-based authentication, and secure digital journeys
Experience working within agile, product-aligned delivery models
Familiarity with regulatory, audit, and operational risk expectations
Strong CIAM and fraud-aware identity design expertise
Deep understanding of Okta architecture and configuration concepts
Ability to balance customer experience, security, and fraud controls
Excellent documentation, diagramming, and stakeholder communication skills
Pragmatic, delivery-focused mindset with attention to detail
OAuth 2.0, OpenID Connect, SAML
Fraud signal integration and risk-based decisioning
Strong understanding of REST APIs, event-driven architectures
Experience of Cloud platforms (AWS, Azure, Google Cloud Platform)
Company
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase