BetterUp · 19 hours ago
Senior Machine Learning Engineer, AI Product and Platform
New York, United States
Full-time
Hybrid
Mid, Senior Level
$200K/yr - $275K/yr
4+ years expBetterUp is a company focused on human transformation through world-class coaching and Generative AI. They are seeking a Senior Machine Learning Engineer to prototype and evaluate LLM-powered features, collaborate with cross-functional teams, and contribute to the technical design of AI products that enhance coaching effectiveness.
Artificial Intelligence (AI)ConsultingCorporate TrainingHuman ResourcesPersonal Development
Responsibilities
Prototype, fine-tune, and evaluate LLM-powered features—from conversational insights to practice-moment nudges—using Python and Jupyter notebooks
Own the production lifecycle: data prep, experiment design, offline/online evaluation, and weekly pushes to prod alongside a tight squad of ML/Backend/Full Stack Engineers
Collaborate daily with Product, Coaching Science, and Learning Design to turn behavior-change research into delightful user moments
Contribute to technical design by shaping model architectures, retrieval strategies, and safety guards—while staying hands-on in code
Measure what matters: define success metrics, implement A/B tests, and iterate quickly on real coach feedback
Ship end-to-end improvements to products like FocusFrame, our AI copilot that helps coaches deliver higher-impact sessions in real time
Qualification
Required
4+ years building and shipping ML systems in production, with at least 6–12 months hands-on with LLM fine-tuning, prompt engineering, or RAG pipelines
Fluency in Python for AI development and comfort working in Jupyter/IPython
Solid understanding of modern ML tooling (e.g., PyTorch, TensorFlow, or JAX) and containerized/cloud deployment basics
Clear, approachable communication with both technical peers and non-technical partners
Bias toward action, curiosity, and comfort navigating ambiguity in a fast-moving startup environment
Preferred
Prior experience in coaching, learning-science, ed-tech, or behavior-change domains
Exposure to RLHF, preference tuning, or multimodal models
Benefits
Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental, and vision insurance
Flexible paid time off
All federal/statutory holidays observed
4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution
Company
BetterUp
BetterUp provides AI and human coaching to improve leadership, management, and employee performance across organizations.
501-1000 employees
H1B Sponsorship
BetterUp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (6)
2022 (7)
2021 (4)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$570.01MKey Investors
ICONIQ GrowthLightspeed Venture PartnersThreshold
2024-02-28Series Unknown· $0.21M
2021-10-08Series E· $300M
2021-02-25Series D· $125M
Leadership Team
Alexi Robichaux
CEO & Co-Founder
Ron Lewis
Senior Vice President - Chief of Staff to CEO & GM EMEA
Recent News
Salesforce Ventures
2025-12-15
Company data provided by crunchbase