Xperience Restaurant Group (XRG) · 1 day ago
Regional Training Manager
Cypress, CA
Full-time
Hybrid
Mid Level
$75K/yr - $90K/yr
3+ years expXperience Restaurant Group (XRG) is dedicated to providing exceptional dining experiences through a passionate team. The Regional Training Manager will ensure that all employees and managers are properly trained, fostering a culture of continuous learning and development to enhance guest satisfaction and operational efficiency.
Food and BeverageFood ProcessingRestaurants
Responsibilities
Work in partnership with GM’s and Regional Directors to validate proper training being executed at the store level
Validating proper training materials and tools are in place at the restaurants
Identifying training materials needed for concepts to further strengthen service standards and menu knowledge
Identifying and certify trainers at store level for all workgroups
Development of Shift Coordinators and Managers in Training
Daily Visit reports on observations of service standards during restaurant visit
Support the rollout of company strategic initiatives
Foster a culture of continuous learning, problem solving, professional development, and team engagement within the training team
Track and report on training program effectiveness, employee progress, and overall impact on restaurant performance
Monitor and evaluate the effectiveness of training programs through assessments, feedback, and on-site visits
Ensure all training programs comply with industry regulations, food safety standards, and company policies
Develop training materials, manuals, and tools that align with XRG’s brand standards and operational procedures
Analyze training needs to develop new training programs. Modify/ improve existing programs while applying principles of learning models and theories
Work within our Fine dining concepts to elevate service expectations with strong F&B knowledge
Travel to locations in the designated region with potential trips requiring flying out of town for multiple days at a time
Qualification
Required
Strong communication and desire to grow is a must
Hospitality mindset, as the guest experience is the measurement of success
Quick Problem-solving abilities with a positive mindset
Outstanding interpersonal skills and great team player
Must be able to work independently with a high degree of self-initiative
Strong organizational and time management skills to effectively contribute to multiple projects in an efficient manner
Ability to work well under pressure and adapt to changes in project priorities
Must be able to accommodate a flexible work schedule, including weekends and holidays
Proof of eligibility to work in the United States
High energy and outgoing personality
21+ years of age
Proficient in Microsoft Office, Word, Power point, and Excel
Experience in a full service, high volume restaurant or food and beverage multi-unit environment for a minimum of 3 years
Preferred
Experience with Micros, Tabit, Hotschedules a Plus
Knowledge of using an LMS system prior
Experience in a fine dining restaurant with elevated service standards
Canva proficient a plus
Benefits
Competitive Pay and Partner Perks: Your hard work deserves recognition. Our generous bonus structure(s) through the Profit for Partners Program add an extra layer of reward to your hard work. We believe in rewarding excellence.
Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match - because your well-being matters.
Company-Paid Life Insurance: We've got you covered.
Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program.
Employee Referral Program: Share the joy of being part of the XRG team with others.
Safety & Compliance Incentives: Your well-being is our priority. Benefit from our Safety and Compliance Incentive Program as we maintain a secure and compliant work environment.
Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands.
Time Off: Recharge and rejuvenate with paid vacation time. Your well-deserved breaks are essential to your productivity and overall happiness.
Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered with paid sick leave.
Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
Life Beyond Work: Embrace additional benefits such as pet insurance, legal services, and much more!
Company
Xperience Restaurant Group (XRG)
It was in 1954 that Mexican casual dining was introduced to SoCal with the opening of El Torito Restaurant.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-10-29Acquired
Leadership Team
Randy Sharpe
Chief Executive Officer
Ned Algeo
Chief Financial Officer
Recent News
2025-01-10
Las Vegas Review-Journal
2025-01-10
Orange County Business Journal
2024-12-06
Company data provided by crunchbase