Project Coordinator - Telecommunications jobs in United States
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Cadence Technology Services ยท 1 week ago

Project Coordinator - Telecommunications

Cadence Technology Services is a nationwide telecommunications firm specializing in voice and data infrastructure, hardware, and provisioning solutions. They are seeking a Project Coordinator who will work closely with the sales team, providers, and clients to ensure timely project completion and provide an excellent customer experience.

Telecommunications
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Comp. & Benefits

Responsibilities

Oversee project development from conception to completion
Interfacing with carriers/vendors
Scheduling of third parties/vendors
Customer communication and updates
Coordinate equipment orders and logistics for installs
Educate and elevate: Help our customers understand the technology available to them and how to best leverage it for their needs
Manage complex tasks that require independent problem solving within a provided framework
Document services and installations by keeping accurate records
Visit client sites to meet third party vendors and ensure a smooth installation (travel is local, in the STL area)
Participate in installs and onsite project implementation
Conduct troubleshooting of technology issues and collaborate with senior team members to resolve them
Provide backup support to our help desk
Complete other duties as assigned

Qualification

Microsoft Office 365Windows Operating SystemsMicrosoft TeamsCustomer service skillsTechnical aptitudeProblem-solving skillsTime managementTeam collaboration

Required

Strong customer service and communication skills- both oral and written
Advanced knowledge in Microsoft Office 365 (i.e., Word, Excel, PowerPoint, Teams)
Intermediate knowledge of Windows and Operating Systems
Working knowledge of Microsoft Teams including Teams voice and video conferencing
Technical aptitude with proficient PC literacy skills
Strong problem-solving skills and decision-making ability
Ability to multitask at a high level while managing your time wisely
Willingness to learn and apply technical information in a fast-paced work environment where priorities may constantly change
Enthusiasm and desire to learn
Work well in a team environment
High school diploma or equivalent

Benefits

Medical and Dental insurance
401k with company matching
Paid vacation, holidays, and sick days
Collaborative and supportive work environment
Autonomy in defining processes / procedures
Access to paid professional development and training opportunities
Internal growth opportunities: we promote from within

Company

Cadence Technology Services

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Cadence Technology Services is a nationwide telecommunications firm that offers voice and data infrastructure to hardware and provisioning.

Funding

Current Stage
Early Stage
Company data provided by crunchbase