IT Support Engineer jobs in United States
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gpac · 1 day ago

IT Support Engineer

positionSt Louis, MO
timeFull-time
remoteHybrid
seniorityMid, Senior Level
money$55K/yr - $70K/yr
date4+ years exp

gpac is a stable, family-owned manufacturer that values ownership, teamwork, and long-term careers. The IT Support Engineer will troubleshoot and resolve advanced hardware and software issues, support networking needs, and manage IT assets while collaborating with various teams to ensure smooth operations.

ConsultingHuman Resources
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Responsibilities

Troubleshoot and resolve advanced hardware, software, and peripheral issues across Windows-based environments
Serve as an escalation point for IT support requests and assist junior technicians as needed
Support basic networking needs including switch ports, VLAN checks, Wi-Fi, cabling, and VoIP devices
Deploy, maintain, and secure laptops, desktops, mobile devices, and enterprise applications
Monitor and support endpoint security tools (AV, EDR, encryption, patching)
Manage IT assets from deployment through retirement, ensuring accurate inventory and secure disposal
Assist with IT projects such as PC refreshes, Wi-Fi upgrades, application rollouts, and equipment moves
Work closely with IT, Operations, and Engineering teams to support the business

Qualification

Windows OSMicrosoft 365Networking fundamentalsEndpoint security toolsCustomer service skillsCommunication skillsOrganization skills

Required

4+ years of experience in IT support, desktop administration, or endpoint management
Strong knowledge of Windows OS, Microsoft 365, and hybrid on-prem/cloud environments
Solid networking fundamentals (IP addressing, VLANs, DHCP/DNS, Layer 1-3 troubleshooting)
Experience supporting enterprise Wi-Fi, VoIP, and endpoint security tools
Excellent communication, organization, and customer service skills
Comfortable working in both office and plant environments

Benefits

401(k)
Medical
Dental
PTO

Company

gpac

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Glassdoor3.5
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gpac is a staffing and recruiting company that provides talent recruitment and development services.
dateFounded in 1990
location
Sioux Falls, South Dakota, USA
people-size501-1000 employees
web-link
http://gogpac.com

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Good
Managing Partner & CEO
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Chad Feldman
Shareholder/Board Member
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Recent News

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2022-11-10
Company data provided by crunchbase