State of Connecticut · 4 days ago
Office Assistant Office/On-site #260106-7086CL-001
Middletown, CT
Full-time
Onsite
Entry Level
2+ years expThe State of Connecticut's Department of Mental Health and Addiction Services (DMHAS) is seeking organized and detail-oriented professionals for Office Assistant positions within the Medical Records Department of Connecticut Valley Hospital. In this role, you will perform clerical and administrative duties to support accurate and efficient medical record management.
Government Administration
Responsibilities
Perform essential clerical duties that support the hospital's medical records operations
Maintain accurate filing systems for physical medical charts and electronic records
Assist with patient intake processes and ensure timely documentation
Communicate effectively with clinical staff and patients while maintaining confidentiality
Contribute to a collaborative team environment focused on quality and compliance
Types a variety of materials in relation to other duties or as assigned
Enters and retrieves data on computers, tablets, and other electronic equipment
Sets up and maintains office procedures, filing and indexing systems and forms for own use
Composes routine correspondence
Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format)
Provides general information and referral services in response to citizen complaints or questions regarding an agency's services or authority
Responds to inquiries from other work units or departments/agencies
Applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance
May lead lower level employees in carrying out assigned clerical functions
Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly
Processes a variety of documents in determining routine case status
Exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by correspondence
Processes purchase requisitions/purchase orders for subsequent action
Prepares payment lists and billing invoices
Receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders
Maintains files, journals or account ledgers by posting credits, expenditures, interest, etc
Figures payments, costs, discounts and adjustments using prescribed methods and formulas
Receives monies in various forms such as cash, checks and money orders and prepares for deposit
Maintains inventory and orders supplies
Uses a variety of electronic equipment to perform job functions
Performs related duties as required
Qualification
Required
Two (2) years of general clerical work experience
Knowledge of office systems and procedures including proper telephone usage and filing
Skills: interpersonal skills; oral and written communication skills; performing arithmetical computations
Ability to perform a full range of clerical tasks
Ability to operate office equipment which includes computers, tablets, and other electronic equipment
Ability to operate office suite software
Ability to schedule and prioritize workflow
Ability to read and interpret complex instructions
Preferred
Experience filing, retrieving, and maintaining physical (paper) medical charts
Experience managing high-volume patient intake in a psychiatric or emergency setting
Experience using medical and psychiatric terminology in a professional setting
Experience utilizing Microsoft Word and Excel for data entry and formatting
Experience operating multi-line phone systems and applying standardized alpha-numeric filing procedures
Experience drafting professional correspondence and communicating clinical information to staff and patients
Experience handling large volumes of typing and documentation with accuracy and attention to detail
Experience handling patient inquiries while maintaining confidentiality and professional boundaries
Experience operating and troubleshooting office equipment, including computers, scanners, and multi-function printers
Experience following written operating procedures and verbal directives
Benefits
Explore our comprehensive State Employee Benefits Overview to see what we offer
Enjoy endless opportunities for professional growth and development
Embrace a healthy work/life balance tailored to all employees
Company
State of Connecticut
The State of Connecticut – Executive Branch employs thousands of dedicated professionals, committed to providing a safe and thriving environment for our community, and visitors.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Heidi B. Pugliese MSN, RN
Chief Executive Officer
Nicole Hernandez
Regional Chief Operating Officer
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