Drybar · 1 day ago
Receptionist / Customer Service Representative
Los Angeles, CA
Full-time
Onsite
Entry Level
$17.50/hr - $17.50/hr
1+ years expDrybar is a company focused on providing exceptional blowout services. They are seeking a Receptionist/Customer Service Representative to manage client interactions, optimize appointment scheduling, and maintain a positive shop atmosphere.
E-CommerceInternetRetail
Responsibilities
Promote a professional and brand-appropriate image. Set the tone of a positive shop atmosphere by approaching the day as if hosting a party!
Organize and execute shop flow between clients and team members in a positive manner
Serve as subject matter expert in reservation system; ensure client information is recorded with accuracy and timeliness
Optimize and maximize appointments with reservation system and ensure timely communication to team
Maintain highest degree of ethics when handling client payments and Stylists tips/commissions. Balance cash drawer at opening, close and shift changes
Maintain clear communication with shop management about overall shop operations
Demonstrate strong communication skills, is a self-starter and excellent problem-solving skills. Ability to multi-task with ease
Assist with the cleanliness of the shop; be proactive in ensuring the utmost care. Assist stylists with their needs to improve efficiency
Qualification
Required
1+ years in a fast-paced, customer service environment
High school Diploma required
Promote a professional and brand-appropriate image
Organize and execute shop flow between clients and team members in a positive manner
Serve as subject matter expert in reservation system; ensure client information is recorded with accuracy and timeliness
Optimize and maximize appointments with reservation system and ensure timely communication to team
Maintain highest degree of ethics when handling client payments and Stylists tips/commissions
Balance cash drawer at opening, close and shift changes
Maintain clear communication with shop management about overall shop operations
Demonstrate strong communication skills, is a self-starter and excellent problem-solving skills
Ability to multi-task with ease
Assist with the cleanliness of the shop; be proactive in ensuring the utmost care
Assist stylists with their needs to improve efficiency
Preferred
Previous experience with point-of-sale systems strongly preferred
Previous salon/spa experience preferred; not required
Benefits
Medical, Dental & Vision Benefits for ALL employees.
Access to Wellable and EAP access!
Complimentary access & discounts to Vidal Sassoon online membership program for continued education.
FREE BLOWOUTS for all employees!
Company
Drybar
Drybar is a retail chain exclusively for blow-drying hair for a reduced price compared to traditional salons.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$48.5MKey Investors
SPK CapitalCastanea
2019-12-19Acquired
2016-06-27Private Equity
2014-06-27Series Unknown· $20M
Leadership Team
Cameron Webb
Founder + Creative Director
Recent News
Global Cosmetics News
2025-12-22
Company data provided by crunchbase