Durham County Government ยท 3 days ago
OFFICE ASSISTANT - 40007550
Durham, NC
Full-time
Onsite
Entry Level
$37K/yr - $51K/yr
1+ years expDurham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. The Office Assistant provides specialized technical and administrative support to the Office of Emergency Services, overseeing general office functions and ensuring effective communication with citizens and staff.
Government Administration
Responsibilities
Provides specialized technical and administrative support to the Office of Emergency Services (OES)
Oversees general office functions for the department
Demonstrate professional telephone etiquette when answering and directing calls from the main OES telephone line, ensuring callers are routed to the appropriate personnel, and welcomes all external and internal visitors
Receives and responds to citizen's complaints and compliments
Assists with invoicing and resolves billing inquiries
Strong computer skills in Microsoft Office Suite particularly Excel and Microsoft Word
Knowledge of HIPAA and confidentiality regarding patient records and Human Resources functions
Qualification
Required
Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience
Strong computer skills in Microsoft Office Suite particularly Excel and Microsoft Word
Knowledge of HIPAA and confidentiality regarding patient records and Human Resources functions
General knowledge of office or departmental procedures, methodologies and practices
Exhibits proficiency in spelling, punctuations, and specialized terminology; demonstrates the capability to proofread effectively
Has a solid understanding of office accounting and record keeping procedures, as well as mathematical principles and their application in the work environment
Ability to learn and apply a variety of guidelines applicable to the work process
Proficient in operating a variety of office equipment
Ability to work with people with courtesy and tact in performing public contact duties
Ability to record and compile information based on general guidelines
Ability to balance and reconcile figures
Ability to screen communications based on predetermined guidelines
Skilled at gathering and conveying information and instructions regarding the work process and procedures
Ability to learn to use specialized office equipment
May require ability to coordinate work of other support staff, student workers or volunteers
Preferred
Associates degree in Accounting, Business Administration, Human Resource and Finance preferred
Medical Terminology and Billing experience in a medical setting
Experience in working in a face-paced environment
Company
Durham County Government
Durham County Government. State of North Carolina Durham County is consistently ranked as one of the top places in the nation to live and do business.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Susan Tezai
Chief Financial Officer
Tiffany Murray, MBA, CLGFO
Chief Financial Officer
Company data provided by crunchbase