Advanced Disaster Recovery, Inc. · 17 hours ago
Commercial Relationship Manager
Advanced Disaster Recovery, Inc. is a leading firm specializing in emergency recovery services. The Commercial Relationship Manager is responsible for developing and maintaining business relationships to drive sales growth in commercial markets, focusing on building connections with key decision-makers and managing a portfolio of commercial accounts.
Commercial Real EstateConstructionResidential
Responsibilities
Develops and manages a portfolio of commercial accounts with a high propensity to engage our services during damage events or environmental disasters
Builds and maintains relationships with key decision-makers, including facility executives, property managers, and commercial clients
Oversees the entire sales cycle, from prospecting to closing and ensuring a seamless customer experience
Conducts in-person sales meetings using a consultative approach to understand client needs and offer tailored solutions
Schedules and manages appointments and client interactions effectively
Maintains clear and professional communication with internal and external stakeholders
Provides exceptional after-sales support to enhance customer satisfaction and loyalty
Achieves or exceeds monthly sales targets and performance goals
Prepares detailed sales activity and performance reports
Identifies new business development opportunities and strategies
Establishes and strengthens connections with potential clients, including insurance professionals, facility managers, real estate professionals, and other relevant contacts
Collaborates with project managers and operational teams to ensure excellent service delivery
Actively participates in industry trade organizations and networking events to promote company services
Delivers presentations to small and large groups as needed
Upholds company values and maintains a professional and positive attitude
Qualification
Required
Bachelor's degree or equivalent experience
Minimum of 2 years of B2B sales experience, preferably in a service-oriented industry
At least 2 years of experience managing repair projects in the insurance and restoration industry
IICRC Certifications in Water, Fire, and Mold Restoration
Experience developing and managing commercial accounts, particularly in industries such as real estate, healthcare, education, and hospitality
Strong marketing and customer service skills
Professional appearance and demeanor
Ability to work flexible hours, including occasional evenings and weekends
Willingness to travel outside the immediate operating area as needed
Must be able to pass a background check
Preferred
Project Management certifications and/or training preferred
Benefits
Medical
Dental
Vision
Aflac
LTD
401(k)
Company uniform
Vehicle
Cell and laptop to conduct business
Company
Advanced Disaster Recovery, Inc.
Advanced Disaster Recovery is a leading restoration contractor in the NY/NJ/PA/CT areas with over 30 years of experience in disaster restoration and construction.