Hyatt Regency · 1 day ago
Assistant Front Office Manager - Full Time
Lahaina, HI
Full-time
Onsite
Entry, Mid Level
$67K/yr - $75K/yr
1+ years expHyatt Regency Maui Resort & Spa is seeking an energetic and experienced Assistant Front Office Manager to join their team. This leadership role oversees front office staff, cash handling, staffing, guest services, and day-to-day operations, while also focusing on training, scheduling, and colleague development.
Hospitality
Responsibilities
Support the Front Office Department while collaborating with managers, directors, and other hotel divisions
Lead, coach, and motivate the Front Office team—including hourly colleagues and supervisors—to deliver exceptional guest service and ensure high colleague engagement
Drive performance by meeting hotel goals related to guest and colleague service scores
Ensure clear communication with guests, colleagues, and departments by reviewing hotel events and activities
Monitor staffing levels and equipment needs to support smooth operations
Maintain a professional, energetic, and positive presence at all times
Complete administrative tasks including payroll, reports, forecasts, point-of-sale procedures, inventory, and budget management
Conduct daily walk-throughs to ensure compliance with health and safety standards for both guests and colleagues
Qualification
Required
Full-time management role requiring flexibility to work evenings, weekends, and holidays
Strong desire to anticipate and meet the needs of others in a fast-paced environment
Excellent verbal and written communication skills
Proficiency in general computer applications
Creative, innovative, detail-oriented, and organized
Solid background in hotel operations; previous front office leadership experience preferred
Demonstrated strengths in high energy, leadership, communication, training, and customer service
Preferred
Minimum of one year previous rooms supervisory experience preferred
Benefits
Health, Dental, Vision
401K Retirement Savings Plan
Employee Stock Purchase Plan
Paid Time Off and 8 Observed Holidays
Paid Family Bonding Time and Adoption Assistance
Up to 12 complimentary rooms at any participating Hyatt location after 90 days of employment
Company
Hyatt Regency
Hyatt Regency created a place designed around the power of meaningful connections.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2006-02-13Acquired
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