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Monks · 18 hours ago

Site Reliability Engineer - Media Production Infrastructure (Open to relocation)

Cupertino, CA

Full-time

Onsite

Senior Level, Lead/Staff

$133K/yr - $151K/yr

14+ years exp

Monks is a global digital marketing and technology services company. They are seeking a highly skilled Site Reliability Engineer to support a media production environment, ensuring high availability and performance of critical systems.

Commercial Real EstateProperty ManagementReal Estate

H1B Sponsor Likely

Responsibilities

Infrastructure Management: Maintain and troubleshoot all production hardware, servers, and storage infrastructure, with a specialized focus on the Storage Area Network (SAN)

Storage Expertise: Execute key maintenance and support for the SAN environment, including firmware/software updates for fiber switches, RAIDs, and ape systems

Networking and System Admin: Manage Directory services, network services (DNS, static IPs, subnet masks), and configure shares and permissions on the SAN

Monitoring and Observability: Manage and improve custom dashboards for 24/7 monitoring of systems, RAIDs, temperature sensors, and backup/archive processes

Custom Application Support: Contribute to the development and maintenance of custom applications and dashboards that support media workflows, including tools for project deployment, directory services integration, and ticketing

Remote/On-Demand Support: Provide active on-site support and participate in a 24/7 on-call rotation for critical interventions (e.g., power/cooling issues)

Backup and Archive: Manage the Backup and Archive environment, maintain tape systems, and prepare projects for archiving to the cloud

Qualification

MacOS expertiseSAN managementFibre Channel networkingShell ScriptingPrometheusGrafanaData managementRemote connection technologiesHardware RAIDsPOSIX permissionsDirectory Services

Required

14+ years of experience working with macOS and SAN environments, preferably Xsan

Experience working with Stornext and Jamf

Deep expertise in Fibre Channel networking

Demonstrated experience with hardware RAIDs, block storage, and LUN creation

Thorough knowledge of macOS ACLs, POSIX permissions, and Directory Services

Expertise in installing and configuring Prometheus and Grafana, including creating Prometheus exporters

Experience with Shell Scripting

Experience with remote connection technologies

Thorough knowledge of data management for media and entertainment

Benefits

Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!

Generous PTO and 15 company-wide holidays

401k with company contribution

Paid parental leave

Work-life balance with an emphasis on personal well-being

Career growth in a disruptor space & entrepreneurial opportunities within the Monks network

A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!

Authentic commitment to DEI efforts and sustainable growth.

Company

Monks

Glassdoor3.6

Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.

Founded in 2014

Shrewsbury, Shropshire, GBR

5001-10000 employees

https://www.monks.co.uk

H1B Sponsorship

Monks has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (2)

2021 (2)