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Inside Higher Ed · 1 day ago

Dining Services Facilities Manager (Student Affairs)

Baltimore, MD

Full-time

Onsite

Mid, Senior Level

$65K/yr - $113K/yr

5+ years exp

Johns Hopkins University is seeking a highly motivated and detail-oriented Dining Services Facilities Manager to maintain the cleanliness, safety, and functionality of Hopkins Dining campus facilities. The role involves developing maintenance plans, managing service requests, and collaborating with operational leaders to enhance the dining experience for students, faculty, and staff.

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Responsibilities

Serve as the point of contact for Hopkins Dining equipment, services, and maintenance needs, issues, or projects. Serve as the liaison to JHFRE and USSFO for projects and maintenance

Manage service requests for equipment maintenance and facilities. Engages appropriate support (JHFRE/Contractor) to complete needed work. Ensure requests are properly tracked, reported, and dispositioned utilizing a computerized maintenance management system (CMMS)

Act as a 24-hour emergency on-call contact for Hopkins Dining facilities. Assume decision-making and execution roles for all emergency situations involving dining facilities

Develop and execute regular and preventative maintenance plans to ensure dining equipment and facilities are properly taken care of to achieve peak performance, safety, and sanitary conditions

Coordinate and oversee work (repairs, replacement, installation, services) performed by internal (JHFRE/USSFO) and external (contractors) in Hopkins Dining locations

Create and maintain an inventory of furniture, fixtures, and equipment (FF&E) of dining assets. Partner with Finance to ensure accurate tracking and reporting

Engage with outside vendors to communicate and build relationships with contractors who provide preventative and repair maintenance, equipment, and service

Collaborate with Hopkins Dining operational leaders and support partners to identify opportunities to improve facilities related to safety, sanitation, and operational areas

Work with USS Finance, Operations, and Administration, and USSFO to determine and prioritize improvements across Hopkins Dining facilities

Monitor equipment maintenance contract costs and review with the Dining Operations team

Other duties as assigned

This position is considered essential personnel and will be asked to be on-call via phone as needed as a point of contact for Hopkins Dining facilities operations and may need to report to campus to manage emergency situations

This position will also need to execute flex hours (including weekends) to accommodate maintenance, and facilities work, or other events during non-business hours

Qualification

Facilities ManagementPreventative MaintenanceService ManagementServSafe CertificationProject ManagementCustomer ServiceIndependent JudgmentCommunication SkillsOrganizational Skills