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PNC · 15 hours ago

Business Analytics Consultant Senior - Pega Customer Decision Hub

Pittsburgh, PA

Full-time

Onsite

Mid, Senior Level

3+ years exp

PNC is a financial services company that values its people as its greatest differentiator and competitive advantage. They are seeking a Senior Business Analytics Consultant to build marketing messaging using Pega Customer Decision Hub, coordinating with various teams to deploy new marketing creatives successfully.

BankingFinanceFinancial Services

No H1B

Responsibilities

Interpreting business requirements to develop business rule logic within Pega to create targeted marketing campaigns

Provide consultation with business partners across Product and Marketing

Perform quality control checks on developed logic

Coordinate across business and technology teams

Manage multiple projects and meet target deadlines

Provide guidance to lower level analysts

Qualification

Pega Customer Decision HubSQLJavaHTML codingBusiness Intelligence (BI)Data IntegrationAnalytical ThinkingConsultingProblem SolvingEffective Communications

Required

3+ yrs of experience with customer decisioning software such as Pega Customer Decision Hub (CDH)

Provide consultation with business partners across Product and Marketing

Perform quality control checks on developed logic

Coordinate across business and technology teams

Manage multiple projects and meet target deadlines

Provide guidance to lower level analysts

Leverages complex analytical tools to provide business and technical expertise for the analytics process, tools and useful applications across multiple functions or business units to create data driven solutions

Consulting to clients on tool and strategy implementation and monitoring, statistical scoring, business intelligence, data quality, and analytical product / solution development

Determining the optimal analytic approach and supporting development, implementation and enhancements

Conceptualizing, developing and continuously optimizing analytical solutions for business leadership to enable data driven decision making

Analyze results and make recommendations for key business partners and senior management or communicate conclusions from complex analytical solutions to a wide range of audiences

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions

Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience