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Success Academy Charter Schools · 6 hours ago

Leader, Operations Strategy

New York, United States

Full-time

Onsite

Mid, Senior Level

$160K/yr - $175K/yr

2+ years exp

Success Academy Charter Schools is a rapidly growing network of public charter schools dedicated to reimagining public education. They are seeking a proactive and strategic Leader of Operations Strategy to manage operational escalations and streamline communication across teams, focusing on data tracking and analysis to drive improvements.

Charter SchoolsEducationNon Profit

No H1B

Responsibilities

Platform Integration: Align systems and processes to minimize reliance on distinct platforms (e.g., Monday.com, email traffic, TeamDynamix tickets), fostering a unified approach to operations

Data Collection & Analysis: Collect and analyze data related to operational processes and external partner interactions. Identify trends and areas of opportunity for improvement

Communication Management: Maintain hyper-responsive communication with stakeholders via email, texts, and phone calls. Ensure timely updates and clarity on escalated issues

Over-Communication & Managing Up: Proactively communicate status updates and key developments to executive stakeholders, ensuring they are informed and engaged in operational matters

Reporting: Develop and deliver comprehensive reports that synthesize data findings and propose actionable courses of action to enhance operational efficiency and effectiveness

Continuous Improvement: Identify and implement process enhancements based on data insights and feedback from teams and external partners

Qualification

Data trackingAnalysisCommunication managementProcess improvementPlatform integrationLeadership experienceOrganizational skillsInterpersonal skillsCritical thinkingSelf-starter attitude

Required

Have worked as a leader for at least 2 years

A passion for processes, and the ability to maintain strong systems

Exceedingly strong work ethic and grit, flexible and open-minded

Strong organizational and administrative abilities and has a meticulous attention to detail

Excellent critical and creative thinking skills

A self-starter attitude, to independently and successfully manage projects

Strong interpersonal and communication skills - quick to respond, both oral and written

Ability to build and maintain close relationships with members of the school community (scholars, staff, leaders, parents, etc.)

A passion for education and eager to learn and grow in a fast-paced, mission-driven environment!

Benefits

Full benefits program

Opportunities for professional growth

Company

Success Academy Charter Schools

Glassdoor2.5

Since 2006, Success Academy has tackled educational inequities head-on by providing exceptional public education for 22,000 K-12 students in New York City.

Founded in 2006

New York, New York, USA

1001-5000 employees