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TECHSOFT, Inc. · 1 day ago

JIRA Subject Matter Expert

Charlotte, NC

Full-time

Hybrid

Mid Level

$85K/yr - $110K/yr

3+ years exp

Tech Soft Inc is seeking an experienced functional JIRA Subject Matter Expert for one of their federal projects. The role involves customizing Jira workflows, building dashboards, and preparing user training to ensure effective use of JIRA for managing epics, stories, and tasks.

Cyber SecuritySoftware EngineeringTechnical SupportTraining

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serve as internal SME on the JIRA tool including JIRA, Advanced Roadmap, Agile Hive, SAFe, etc

Familiarity with Jira Align and confluence

Design and develop appropriate Portfolio, Epic, Tasks, Sub-tasks, Stories etc. as per requirement for a large enterprise-level implementation

Create and maintain detailed technical and user-facing documentation for internal reports and building dashboards

Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira

Advise/propose custom workflows, fields, permission schemes, post functions, etc

Consult on ways to optimize and improve Jira boards and process workflows and identify where functionality can or cannot meet user requests

Qualification

JIRA customizationAgile methodologiesDashboard buildingUser trainingCommunication

Required

Active Secret or higher security Clearance

Minimum of 3 years of experience with agile software development techniques methodologies and best practices

Strong communication/presentation skills to effectively interact with team members, scrum masters and leadership

Experience building, managing and enforcing standards

Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time

Experience in an Agile/Scrum organization

An ability to thrive in highly flexible environments

Preferred

Experience customizing Jira workflows

Experience building dashboards

Experience optimizing Jira boards

Experience designing reports to provide end-users and leadership with meaningful operational/performance metrics and status reports using Atlassian JIRA tools

Ability to prepare user training to ensure all team members understand how effectively and efficiently utilize JIRA for managing epics, stories and tasks

Familiarity with Jira Align and confluence

Experience designing and developing appropriate Portfolio, Epic, Tasks, Sub-tasks, Stories etc. as per requirement for a large enterprise-level implementation

Experience creating and maintaining detailed technical and user-facing documentation for internal reports and building dashboards

Ability to provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira

Ability to advise/propose custom workflows, fields, permission schemes, post functions, etc

Ability to consult on ways to optimize and improve Jira boards and process workflows and identify where functionality can or cannot meet user requests