Milo's Tea Company, Inc. · 18 hours ago
Office Support Representative
Milo’s Tea Company is one of the fastest-growing beverage companies in the United States. As the Office Support Representative, you will be the first point of contact for guests and team members, managing high-volume phone communications and ensuring a welcoming environment for all interactions with the company.
Food and BeverageTravel
Responsibilities
Serve as the primary contact for company-wide phone communications, including handling high call volumes and urgent requests
Answer and route incoming calls across multiple departments, ensuring prompt and courteous service
Execute the day-to-day administrative processes for the lobby/front desk area
Provide administrative support to the People Business Partners
Greet and assist visitors in a warm, professional manner
Maintain the front desk and common areas to ensure a clean and organized workspace
Monitor and manage voicemail systems, ensuring timely follow-up and message delivery
Support onboarding activities for new hires (e.g., welcome packets, office tours)
Assist with mail, deliveries, and office supply inventory
This position has food Safety Responsibilities
Other responsibilities, as necessary
Qualification
Required
High school diploma or equivalent; associate's degree preferred
1–2 years of experience in a receptionist, administrative, or high volume customer call center role
Strong phone etiquette and ability to manage multiple lines and high call volumes
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite and phone system software
Friendly, professional, and calm under pressure
Strong organizational skills and attention to detail
Preferred
associate's degree
Benefits
Competitive salary with bonus opportunities
100% employer-paid medical premiums for associates and families
Free Mental Health, Financial Wellness, and Legal Counseling benefits
401K with company match
Company-paid Life Insurance
Tuition reimbursement assistance
Continuous learning opportunities
Robust parental leave program
Care Relief Fund to help associates in need
Associate Assistance Program
Paid volunteer time
Company
Milo's Tea Company, Inc.
Milo's Tea Company is a food & beverages company that provides teas and beverages.
Funding
Current Stage
Late StageRecent News
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