Full-Time Legal Intake Client Support Representative jobs in United States
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Legal Intake Professionals ยท 1 day ago

Full-Time Legal Intake Client Support Representative

Legal Intake Professionals is seeking a Legal Intake Client Support Representative to serve as the initial point of contact for clients seeking assistance with personal injury matters. The role involves handling incoming client calls, following detailed scripts, and filling out intake forms to ensure clients feel heard and taken care of.

LegalProfessional Services
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Diversity & Inclusion

Responsibilities

Serve as a welcoming voice for our firm, handling initial inquiries for personal injury matters
Handle incoming client calls while following detailed scripts
Fill out intake forms and/or receive calls electronically by live transfer

Qualification

Communication skillsActive listeningTyping skillsMicrosoft WindowsEmpathyProfessional phone voiceFlexibility

Required

Strong written and verbal communication skills
A professional phone voice that shows care, patience, and concern
Active-listening skills to ensure client information is gathered correctly and fully
The ability to ask appropriate questions
Expertise in engaging with a broad range of individuals to gather pertinent details to determine viability of their claims
Accurate and fast typing skills
Experience in a Microsoft Windows environment
A flexible schedule, including nights, weekends, and holidays
A High School Diploma or GED, and must be 18 years of age
You must be available to work a Saturday OR Sunday each week
You must be very punctual with great attendance

Benefits

Medical, dental, and vision insurance
Paid time off
Life insurance
Employee Stock Ownership Plan
401(k) matching
Professional legal assistance

Company

Legal Intake Professionals

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Legal Intake Professionals is a legal support service company.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase