Dutch Miller Auto Group ยท 4 months ago
General Sales Manager
Dutch Miller Auto Group is a dealership seeking a General Sales Manager to lead their new and pre-owned vehicle sales operations. This role involves driving sales performance, managing the sales team, and ensuring an exceptional customer experience while developing and executing effective sales strategies.
AutomotiveCustomer ServiceRetail
Responsibilities
Oversee all sales operations for new and pre-owned vehicles
Recruit, train, and develop a high-performing sales team
Set and monitor sales goals, performance standards, and key metrics to achieve dealership objectives
Implement effective sales processes to ensure customer satisfaction and repeat business
Collaborate with the F&I department to maximize dealership profitability while maintaining customer trust
Manage vehicle inventory levels, pricing, and merchandising strategies in coordination with the General Manager
Ensure all customer interactions are handled with professionalism and in compliance with dealership policies and legal requirements
Analyze market trends, competition, and dealership performance to develop and adjust sales strategies
Maintain strong communication with other departments (Service, Parts, Accounting, F&I) to ensure smooth dealership operations
Lead regular sales meetings, coaching sessions, and performance reviews to support team success
Qualification
Required
Proven track record of achieving and exceeding sales goals
Strong leadership and team-building skills
Excellent negotiation, communication, and interpersonal abilities
Solid understanding of dealership operations, financial reports, and inventory management
Proficiency in dealership management software
Preferred
Strong business acumen with the ability to analyze and act on financial reports
Ability to motivate and inspire a sales team in a fast-paced environment
Commitment to delivering a superior customer experience
High level of integrity, professionalism, and accountability
Benefits
Health, dental, and vision insurance.
Paid vacation and holidays.
401(k) with employer match.
Ongoing training