Apply on Employer Site

Slocum-Dickson Medical Group · 1 day ago

RECEPTIONIST PLASTIC SURGERY DEPARTMENT

Utica, NY

Full-time

Onsite

New Grad, Entry Level

Slocum-Dickson Medical Group is seeking a Receptionist for their Plastic Surgery Department. The role involves the timely and accurate entry of patient demographic and insurance information into the EPIC system, along with various tasks to ensure the smooth operation of the reception department.

Health CareMedical

H1B Sponsor Likely

Responsibilities

Obtain cash bag from the Reception Supervisor’s office at beginning of shift

Count cash bag three times daily (beginning, mid-day and end of shift) and verifies total by running an adding machine tape. Label the tape with cash bag letter, user name, date and time

Greet each and every patient at registration check in using SDMG approved scripting for optimal patient service

Complete full Check In of the patient utilizing the Department Area Report (DAR) in the EPIC system

Verify all demographic information with patient, or patient’s representative. Accurately enter all applicable information and/or changes

Verify Guarantor information with patient, or patient’s representative. Accurately enter all applicable information and/or changes

Verify insurance information with patient, or patient’s representative. Utilize Real Time Eligibility (RTE), review the RTE Results, and accurately enter all applicable information and/or changes

Obtain and scan patient’s photo ID and insurance cards, as necessary

Obtain patient’s electronic signature on all required documentation, as necessary. Makes sure patient receives any literature necessary for HIPAA

Take co-pay and/or payment, as applicable, accurately enter the payment into EPIC and provide the patient with a receipt

Communicate with clinical staff as necessary. (Example: non-par insurance, appointment requests, script pick up, etc.)

Responsible for working the assigned Reception Area Work Queue every day to clear up the previous day’s errors and communicating any error that remains unresolved to the Reception Supervisor, or designee

Perform daily cash out utilizing Cash Drawer function in EPIC system to balance all payments received and balance of the cash bag. Any discrepancies to be reported to the Reception Supervisor, or designee, immediately

Responsible for supplies and/or materials needed at reception desk are ample. Keeping the desk neat, organized and clean

End of shift cash out in Reception Supervisor’s office by logging the Cash Drawer totals to be validated by Supervisor, or designee

Exhibit excellent communication, organizational and customer service skills. Maintain a professional appearance and display a positive attitude

Attends any and all required training, seminars, etc., including written exams and/or videos. (Example: OSHA, EPIC upgrades)

Responsible to communicate to Reception Supervisor, or designee, any work related issues regarding the reception functions

Responsible to perform additional duties as assigned

May be exposed to hazardous drugs

Attends OSHA training upon initial employee orientation and annually completes an OSHA competency

Qualification

EPIC systemCustomer serviceCash handlingCommunication skillsOrganizational skills

Required

Graduated from High School or completed GED requirements

Requires sitting, standing bending and reaching

May require lifting up to 20 pounds

Requires manual dexterity sufficient to operate standard office equipment such as computer, fax, calculators and telephone

Requires normal hearing and vision

Company

Slocum-Dickson Medical Group

The group began in 1938 with three physicians,Dr. Charles Dickson, Dr. William Dickson and Dr. Millard Slocum.

Founded in 1938

New Hartford, New York, USA

201-500 employees

https://www.sdmg.com

H1B Sponsorship

Slocum-Dickson Medical Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)