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The Arc of Howard County · 3 days ago

Community Living Program Manager

Ellicott City, MD 21042

Full-time

Onsite

Mid, Senior Level

$55K/yr - $60K/yr

5+ years exp

The Arc of Howard County is a nonprofit organization focused on social services, and they are seeking a Community Living Program Manager to oversee multiple homes. The PM will manage day-to-day operations, including supervision of staff, ensuring compliance with regulations, and maintaining communication with stakeholders.

CommunitiesNon ProfitPersonal Health

Responsibilities

Supervision of DSMs: Annual performance evaluations for DSMs

Attend and fully participate in weekly 1:1 meeting with DSM and monthly house meetings

Along with the DSM: reviews and approves documentation in iCare Manager (ICM), monitors Paycom daily for timecard corrections, leave requests, and applicants, plan and schedule activities for the person we support, including booking vacations

Maintains records under policy and State and Federal regulations and ensures uploads of documentation including but not limited to doctor appointments, Person-Centered Plans, Behavior Plans, Nursing Plans of Care, Nursing Assessments, and MARs

Responsible for maintaining communications with internal and external partners regarding day-to-day operations

Review and submit payroll in accordance with the required deadline

Oversees operating monies (personal use funds, and supplies) to appropriate staff and reviews receipts to ensure that purchases are being charged to appropriate budgets

Assists the DSM with keeping an inventory of the house and the person’s belongings

Provides supervision on periodic weekend and evening hours in conjunction with the RPM team

Keeps the Assistant Director of the program up to date on any health and safety concerns

Acts as liaison between Day, Residential, and other agencies providing services in the absence of the DSM

Maintains routine contact with the people we support, family members, or legal guardians

Gathers and compiles materials needed for agency-related reviews. This includes, but is not limited to Incident Reporting, Plans of Correction, audits, and the Program Service Plans

Keeps management and the person we support team informed of any situations/conditions, which may threaten the health and safety of the people we support

Maintains daily absences at each site for staff vacancies or leave of absence

Assist in training for the department

Has a full understanding of the hours associated with the house and people in the house and approves the DSM’s monthly staff schedule and submits to the Assistant Director

Reports/monitors incidents, injuries, worker’s compensation, terminations, etc. on the required forms promptly to the appropriate department (QA, HR, etc.)

Conducts Quarterly site visits and informs the Operations Department if there are any needs that should be addressed

Reviews emergency drills and follows up on identified issues

Interview and hire potential DSMs

Coaching/mentoring DSMs in all facets of management; serve as a support to DSM including but not limited to performing as a med tech and assisting with staffing crises

Work closely with Directors and Administrators on interviews and tours to prospective persons served, their families, guardians, and coordinators of community services

In conjunction with DSM, review Care Plans and 45 Day across all services and address any issue noted

Conduct assigned training in the homes; ensures staff have completed all job-related training including person-specific training

Complete licensing applications for new sites. Attends all needed inspections related to housing. Ensures the site is ready for inspection

Other duties as assigned

Qualification

Supervision of Direct Support ProfessionalsIDD regulationsProficient computer skillsCommunication skillsDelegation skillsEnglish language proficiencyLeadership skillsInterpersonal skills

Required

This position requires a high school diploma or GED, with five years working with and supporting people with intellectual and developmental disabilities, with at least three years supervising Direct Support Professionals

Experience must include some supervisory responsibilities in the areas of documentation and people care

Must be at least 21 years of age

Must have a valid driver's license and ability to travel between locations during work hours

Must have the ability to transport people supported in a personal or agency vehicle when necessary

Ability to fluently read, write and understand the English language and to effectively receive and deliver verbal and written communication

Must have proficient computer skills, including Microsoft Outlook and Word

Excellent verbal and written communication skills

Strong leadership skills

Strong interpersonal skills

Ability to delegate with appropriate levels of authority

Preferred

Three years of experience in the field of IDD is preferred

Knowledge of Code of Maryland Regulations (COMAR) & Home and Community-Based Services (HCBS) Final Rule, waiver and service definitions and regulations, guidelines, procedures & philosophy