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Flagstop Car Wash · 17 hours ago

Outdoors Lead Guest Service Attendant (Ashland)

Ashland, VA 23005

Full-time

Onsite

Entry, Mid Level

$16/hr - $18.50/hr

1+ years exp

Flagstop Car Wash is recognized as one of Richmond's 2025 Top Workplaces and is looking for dynamic individuals to join their fast-growing car care team. The Lead Guest Service Attendant will provide exceptional customer service, promote memberships, and maintain a clean and welcoming environment for guests.

AutomotiveService Industry

Diversity & Inclusion

Responsibilities

Bring a positive attitude to work daily

Display exceptional customer service skills; bubbly, friendly, outgoing personality

Actively promote and sell memberships to new and existing customers

Maintain a neat appearance and clean hygiene with our professional uniform

Use your tech skills to navigate through our iPads and Kiosks as you assist customers with their accounts

Enjoy working with a team and learning new things about the car wash daily

Show up to work on time and ready to provide a fantastic customer experience to our guests

Encourage customers to download and use our brand-new app for a better car care experience!

Qualification

Customer service skillsLeadership experienceTech skillsPositive attitudeTeamwork

Required

Must be at least 16 years of age

Must have reliable transportation

At least 1 year of experience in a leadership position

Must be able to lift 50lbs

Must have exceptional customer service skills

Must be willing to work under all weather conditions, including extreme heat/cold, rain, etc

This position requires weekend work. Applicants must have availability to work on Saturdays and Sundays

Benefits

Health & Wellness Benefits: Up to 100% of your monthly premiums are covered for Medical, Dental, and Vision coverage.

Supplemental Benefits: Critical Illness, Hospital, Accident, Short Term Disability, etc.

Working Advantage Discount Program: Discounts on hotels/flights/cars, and more.

Employee Recognition Opportunities: Recognize employee achievements during meetings or through company newsletters.

Employee Referral Program: Earn up to $300 when we hire your referrals.

Learning & Development Resources: Ongoing Training & Development; Become a Leader!

Technology & Tools: User-friendly app for self-service processes (i.e. scheduling, pay tracking)

Mental Health & Wellness Support: up to (5) Free Counseling Sessions per year.

Social Responsibility: Volunteer Opportunities with local partnerships (VCU, Flying Squirrels, etc).

Transportation Resources: We can provide you with transportation information through the GRTC RideFinders Program - Carpooling or Ridesharing Options.

Educational Support: For college students, we offer College Tuition Assistance.

Financial Wellness: 401K with up to 3% company match

Paid Time Off (PTO): Life happens; use after you accrue!

Free Employee Assistance Program

Free Life Insurance Coverage ($10k)

Free Uniform Shirts

Free Ultimate Car Wash (5 per month)