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Developmental Pathways · 1 day ago

Program Manager - Active Case Management

Aurora, CO

Full-time

Hybrid

Mid, Senior Level

$63K/yr - $70K/yr

2+ years exp

Developmental Pathways Inc is a nonprofit agency serving individuals with disabilities and their families. They are seeking a Program Manager for Active Case Management to supervise a team, ensuring the delivery of quality case management services and maintaining an engaged team culture.

Health CareSocial AssistanceWellness

Responsibilities

Supervise and direct activities of assigned staff to ensure timely processing, submission, and distribution of reports, data, and work. Foster and maintain an inclusive team with productive team cohesion and dynamics

Observe, directly supervise, evaluate, and document performance and assure performance evaluations are completed and reviewed for all assigned staff. Address staff disciplinary issues in consultation with the Associate Director and Human Resources

Coach and mentor staff to improve the quality of documentation, deadlines, and soft skills, as needed

Participate in the hiring process for open positions, as needed

Lead and collaborate with others on all aspects of project management, with emphasis on stakeholder communication, resource availability, and impact to the community

Ensure all applicable policies, procedures, and regulatory guidelines regarding persons served, processes, and funding are met. Ensures timely and efficient completion of documentation for funding continuity

Ensure workloads and/or caseloads are covered in the event of absenteeism and/or staff vacancies /monitor workloads, as appropriate

Successfully complete and update required training; participates effectively and appropriately and ensures training completion for staff

Respond to complaints and resolve issues to the best outcome possible

Qualification

Long-Term ServicesSupportsMedicaid Long Term CareProject managementMentorshipSupervisionSensitive information managementTeam leadershipCommunication skills