FedSync ยท 1 month ago
Registration & Safety Program Assistant II - FMCSA
Washington, DC
Full-time
Onsite
Entry Level
$77K/yr - $77K/yr
2+ years expFedSync is a company committed to providing innovative solutions to the federal government. They are seeking an administrative professional to support the Director and staff within the DOT/FMCSA Office of Registration, focusing on efficient office and program operations.
GovernmentInformation ServicesInformation TechnologyTechnical Support
No H1B
U.S. Citizen Only
Responsibilities
Assist with daily office and program operations
Manage and screen incoming calls, visitors, and correspondence
Route and track correspondence
Gather and organize information, such as program manuals
Prepare and review correspondence and administrative documents for accuracy and format
Develop and maintain tracking systems for managing information requests
Maintain electronic calendars and coordinate schedules
Plan, coordinate, and oversee logistics for conferences and meetings
Qualification
Required
Citizenship: U.S. Citizen
Education: Associate's Degree
Minimum of 2 years in an administrative or program support role
Experience handling telephone inquiries, preparing correspondence, and managing workload
Familiarity with registration, licensing, and insurance processes, including motor carrier registration and licensing
Experience in evaluating customer interactions for accuracy and timeliness
Ability to manage a high volume of inquiries and tasks in a fast-paced environment
Strong analytical skills for developing and maintaining tracking systems
Expertise in customer service quality assurance and surveillance
Proficiency in Windows applications and Microsoft Office Suite, including Outlook, Excel, and Word
Strong interpersonal skills with the ability to work independently and as part of a team
Excellent communication skills, both written and verbal
Preferred
Experience in providing guidance and training related to office functions and registration activities
Ability to summarize evaluation findings and offer clear, actionable recommendations
Company
FedSync
FedSync is a professional services firm purely dedicated to Federal government support.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Rahul Jindal
Chief Executive Officer
Company data provided by crunchbase