Customer Service Agent jobs in United States
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CincyConnect Services ยท 18 hours ago

Customer Service Agent

positionDallas, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

CincyConnect Services is seeking a dedicated and enthusiastic Customer Service Agent to join their dynamic team. In this pivotal role, you will be the frontline representative of the company, ensuring that customers receive exceptional service and support.

Management Consulting

Responsibilities

Respond to customer inquiries via phone, email, and chat
Provide accurate information regarding products and services
Resolve customer complaints and issues in a timely manner
Maintain detailed records of customer interactions and transactions
Collaborate with team members to improve service processes
Educate customers on product features and functionalities

Qualification

Customer service experienceCustomer service softwareVerbal communicationWritten communicationProblem-solvingMicrosoft Office SuiteAttention to detailFast-paced environment

Required

High school diploma or equivalent required; further education is a plus
Proven experience in customer service or a related field
Excellent verbal and written communication skills
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment with changing priorities
Proficiency in using customer service software and Microsoft Office Suite

Company

CincyConnect Services

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At Tribeca, our expectations are high. Our winning culture puts an emphasis on self-awareness, intensity, and detailed execution to hit our goals.
dateFounded in 2017
location
Cincinnati, Ohio, US
people-size51-200 employees
web-link
https://outsourcingtribeca.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase