Woody Buick GMC of Gurnee · 5 months ago
Service Director
Gurnee, IL, 60031, US
Full-time
Onsite
Director/Executive
$130K/yr - $180K/yrWoody Buick GMC is Chicaogland’s largest growing GM Dealerships, focused on customer satisfaction and community. They are seeking a Service Director who is a capable leader, passionate about providing an exceptional experience for customers and their team.
Retail
Responsibilities
Directly engage customers as often as possible
Maximize productivity, quality and CSI
Attract, train, retain and motivate to achieve optimum results
Seek opportunities to provide an exceptional experience for all stakeholders
Drive business through training and high-level involvement in operations
Set clear goals for service writer and technician performance
Manage and train processes with a mindset of continuous improvement
Conduct business in accordance with dealership and OEM standards
Ensure CSI, sales and production metrics are on pace and communicated daily
Analyze business results and develop action plans to improve performance
Maintain market awareness, and be prepared to adapt
Solve problems for customers and the department
Qualification
Required
High School diploma or equivalent
Automotive dealership experience in service management
Ability to set and achieve goals
Possess strong financial and business acumen
Track record of growth in sales and profitability
Demonstrated communication and interpersonal skills
Must possess exceptional customer service and organizational skills
Average to advanced computer skills
Valid in-state driver's license
Benefits
Aggressive compensation plan
401(k), Health, dental, vision and life insurance
Paid vacation
Employee vehicle purchase discount
Positive work environment
Company
Woody Buick GMC of Gurnee
Woody's Buick GMC of Gurnee is your trusted Buick, GMC dealership in Gurnee and the reason why our loyal customers keep coming back.
Founded in 2023
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase