Apply on Employer Site

rockITdata · 1 month ago

Technical Writer (Secret Clearance)

United States

Full-time

Remote

Mid Level

4+ years exp

rockITdata is a unique SDVOSB services company that partners with leading commercial healthcare and life sciences organizations. The Technical Writer will support enterprise IT operations by developing strategic communications and maintaining high-quality technical documentation to enhance IT efficiency and stakeholder engagement.

AnalyticsArtificial Intelligence (AI)Business IntelligenceCloud ComputingConsultingManagement ConsultingProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Develop and implement communication strategies to promote IT services, increase user adoption, and enhance stakeholder satisfaction within the enterprise environment

Create, edit, and manage a wide range of technical documentation, including: User manuals, System documentation, Training materials, Standard Operating Procedures (SOPs)

Coordinate and distribute internal and external content that is clear, accurate, and audience appropriate

Collaborate closely with various teams to gather technical input and translate complex concepts into accessible formats

Ensure all documentation and communication outputs are consistent, high-quality, and compliant with USACE standards

Analyze feedback and data to continuously improve communication efforts and documentation clarity

Qualification

Strategic CommunicationsData AnalyticsTechnical WritingMicrosoft Office SuiteAdobe Creative SuiteContent Management SystemsVerbal CommunicationInterpersonal SkillsAttention to Detail